< Intermedia App Marketplace

Intermedia Unite for ServiceNow

Key features:

  • Click-to-call: Click on any contact to make calls using Intermedia Unite directly within ServiceNow.
  • Screen Pops: Pull up existing customer tickets on incoming calls.
  • Advanced ticketing: Quickly create support tickets for customers.
  • Call logs: Take notes and log call details for new customers directly within ServiceNow while on an active call.


  • Increase productivity: Embed Intermedia Unite into everyday business applications to automate business workflows and maximize worker efficiency.
  • Drive customer retention and increase revenue: Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.
  • Streamline workflows: Saves agents time from switching between applications.
  • Easy to use: Intermedia Unite for ServiceNow is an easy to use and easy to deploy integration, with no heavy training or implementation costs.

Get the App

Must have active Intermedia Unite and ServiceNow accounts to use this integration.

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