About Intermedia.

Our cloud technologies make it easy for our customers to communicate, collaborate and share information

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have.

Intermedia is a leading provider of intelligent cloud communications solutions that help over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support nine times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience™.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model - which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

For more information about Intermedia, visit www.intermedia.com.

Founded:
1993

CEO:
Michael Gold

Headquarters:
Sunnyvale, CA

Leadership

Michael Gold

Chairman and Chief Executive Officer

Mike is the Chairman & CEO of Intermedia Cloud Communications, a Sunnyvale, California-based cloud communications and collaboration software company. Mike joined Intermedia in 2011 when he co-led the acquisition of the company from its founder by Oak Hill Capital and management. In 2017, Madison Dearborn Partners and management acquired the company. Intermedia’s 1400+ global employees develop and deliver a comprehensive set of both branded and private label cloud communications and collaboration applications to 150k businesses worldwide through a growing network of 7,500 telcos, service providers, and IT firms. Intermedia has grown revenues and profits over 7x under Mike’s leadership.

Prior to Intermedia, Mike held a variety of leadership roles in the communications and technology space, including CEO of software companies Vicorp (now part of Motorola) and Sphera (now part of Ingram Micro), and SVP of Qwest Communications (now part of Lumen) where he launched Qwest's datacenter business.

Mike holds a bachelor’s degree in electrical engineering from the University of Illinois and an MBA from Stanford University.

Jason Veldhuis

Chief Financial Officer

Jason Veldhuis is responsible for all of Intermedia’s global financial functions, including the company’s accounting, financial planning and analysis, treasury, tax and corporate development functions.

Veldhuis joined Intermedia in 2011 as part of the acquisition of the company by Oak Hill Capital Partners, taking on the role of Director of FP&A & Corporate Development. He was most recently VP of Corporate Development & Strategy. Prior to Intermedia, Veldhuis was an Associate at Oak Hill Capital Partners, responsible for investments in the technology sector. Veldhuis began his career as an investment banking analyst in the financial sponsors group at Citigroup. Veldhuis earned a Bachelor of Science in Economics, summa cum laude, from the Wharton School of the University of Pennsylvania.

Jonathan McCormick

Chief Operating Officer and Chief Revenue Officer

Jonathan McCormick manages all aspects of operations, client services, and sales for Intermedia. McCormick pulls from his 20+ years of experience to provide 24x7 managed services support to customers and partners. With Intermedia since 2007, McCormick has played an integral role in bringing a number of industry firsts to market for the company including securing Intermedia's Assisted Technical Support certification from J.D. Power and Associates and TSIA – a first for the cloud software industry.

As Intermedia's CRO, McCormick oversees all aspects of Intermedia’s direct and partner sales, including inbound sales, field sales, sales enablement and engineering, distribution and strategic communities, sales operations, and business and partner development. In 2019, he was named as one of CRN's "Most Influential Channel Chiefs."

Prior to Intermedia, McCormick managed all global operations and customer service as an SVP of Operations at SAVVIS, the global provider of managed hosting, network, and collocation facilities. While there, McCormick was one of the key individuals responsible for building SAVVIS' Managed Hosting business, taking it from conception in 2001 to the leading position in Gartner's Magic Quadrant.

McCormick is frequently sought after as a thought leader in the business communications space to add commentary on industry trends and events. McCormick’s leadership viewpoints have been published in such outlets as Network World, eWeek and SC Magazine, to name a few. McCormick holds a double major in Psychology and Economics from Trinity College in Hartford, CT.

Scott Anderson

Chief Marketing Officer

Scott Anderson is responsible for Intermedia's global marketing, encompassing strategy, product, brand, field, channel, and digital marketing, as well as internal and external communications. Anderson joined Intermedia in the fall of 2018.

Under Anderson's leadership, Intermedia has seen a significant transformation and growth in its marketing capabilities and brand presence. He has been instrumental in executing the go-to-market strategy for Intermedia as a channel-first company and building an industry-leading channel marketing growth engine. This strategic focus has helped establish Intermedia as a leading brand in the channel space, critical for its business success.

His innovative strategies have also expanded the adoption of Intermedia's cloud communications portfolio, now serving over 140,000 businesses and 7,500 channel partners globally. Anderson’s brand initiatives have significantly increased awareness among not just partners, but business customers, analysts, and the broader market, positioning Intermedia as a cloud communications leader. This is evidenced by numerous awards, including CRN's Top Unified Communications and Collaboration Product for Intermedia Unite®, PC Mag's Best Overall Business VoIP recognition, U.S. News & World Report's Best Business Phone System, and Forbes' Best All-In-One UCaaS Solution.

Before joining Intermedia, Anderson served as Chief Marketing Officer at Sitecore, where he transformed the brand to achieve industry leadership in the digital experience platform category. He has also held marketing leadership roles at Hewlett Packard, Sun Microsystems (now Oracle), Bazaarvoice, and Herring Newman Advertising. His contributions have garnered significant industry recognition, such as Top 100 Global B2B Marketer by Hot Topics and Top Digital Marketer by BtoB Magazine (now Ad Age).

In addition to his professional accomplishments, Anderson is a contributor to Forbes, where he shares valuable insights on marketing strategies and industry trends. He holds a Master of International Management degree in Marketing from Thunderbird School of Global Management (now Arizona State University) and a bachelor’s degree in Finance from Western Washington University.

Andrew Gachechiladze

Chief Engineering and Development Officer

Andrew Gachechiladze leads Intermedia’s product development and engineering groups, overseeing all software development for Intermedia’s cloud platform.

With the company since 2001, Gachechiladze has set the foundation for Intermedia’s cloud management and partner portal platforms. He’s been directly involved in scaling the broad suite of integrated cloud applications Intermedia offers today, including third-party products such as Microsoft® Office 365® and proprietary offerings like unified communications, SecuriSync all-in-one backup and file sharing, and our security services portfolio. Further strengthening Intermedia’s solution portfolio, Gachechiladze has also played an integral role in two successful acquisitions.

Under Gachechiladze’s leadership, the development team has grown from a group of less than 10 individuals to 100+; from a single office to four different development centers using multiple technologies, including Mountain View, CA, Bellevue, WA, St. Petersburg, Russia and Bristol, UK.

During his tenure with the company, Gachechiladze has previously been a senior software developer and a product manager for cloud-based Exchange. Prior to Intermedia, Gachechiladze has held technical and software development roles with a range of companies, including ThinkWave, a cloud-based school administration system. Gachechiladze has a Masters degree in Physics and Computer Science from Tbilisi State University.

 

Irina Shamkova

Chief Product Officer

Irina Shamkova is responsible for shaping and driving Intermedia's product strategy. Over her 24-year tenure, she has built and led high-performance teams across Product Management, Project Management, UI/UX, and Customer Experience. Under her leadership, Intermedia’s proprietary portfolio has grown to include a tightly integrated suite of AI-powered cloud applications such as voice, video conferencing, chat, SMS, contact center, file sharing, security, and archiving.

Irina has helped position Intermedia as a leading channel provider by driving the development of key tools and features that allow partners to sell services under their own brand, including the brandable control panel and partner portal for streamlined account/business management, billing, and service provisioning. Her focus on agility, reliability, and security has fostered sustainable, differentiated businesses for partners, while her strategic vision has been instrumental to Intermedia’s expanded global presence.

Her leadership has garnered numerous accolades for Intermedia and its products, including recognition from PC Magazine as the Best Overall Business VoIP provider and from U.S. News & World Report as the Best Business Phone System. Irina herself has been named to CRN’s Power 100 list and featured in CRN’s Women of the Channel several years running.

Irina holds a Master's in Applied Mathematics from Saint Petersburg State University in Russia and completed the General Management Program at Harvard University. Outside of work, she enjoys reading, meditation, running, swimming, and supporting initiatives like the Women of Intermedia (WOI) program she helped establish.

 

Jonathan Levine

Chief Technology Officer

Jonathan Levine joined Intermedia in 2015, bringing with him 25+ years of experience in information technology, cloud operations, data analytics, software development and corporate strategy. Levine is responsible for the company’s technology strategy, ensuring that Intermedia continues to deliver the security, availability, and value that customers and partners depend on.

Prior to Intermedia, Levine served in a wide variety of senior leadership roles at Japanese leading e-commerce and internet service company, Rakuten. Most recently, he was the Vice Managing Director of Rakuten Group’s Development Unit, where he was responsible for global technology and corporate infrastructure and established Rakuten’s Next Generation Data Center, Private Cloud, Backbone Network and Global Development and Operation Center. Levine was also a board member of Fusion Communications, Rakuten’s telecommunications carrier, ISP and public cloud subsidiary. Previously, he served as Board Director, Chief Operating Officer, co-President and CTO of Rakuten’s Online Advertising Subsidiary LinkShare. During his tenure, Rakuten expanded from fewer than 50 employees to more than 10,000. Prior to his long career at Rakuten, Levine was co-founder and VP of Engineering at ePhysician. Levine has also held management positions at PointCast, IBM, and Lotus Development.

Levine holds a bachelor’s degree in Cognitive Science from the University of Pennsylvania and is the Board Director for the New York Theatre Ballet. He has five online marketing and database technology patents and is the co-author of two books on e-commerce and Java technology.

Jeff Eisenberg

Chief Administrative Officer and General Counsel

Jeff Eisenberg joined Intermedia in October 2014. Eisenberg is responsible for all of Intermedia’s legal affairs, including commercial agreements, intellectual property strategy, litigation, regulatory compliance, M&A transactions and corporate governance.

Before joining Intermedia, Eisenberg spent over seven years with KLA-Tencor Corporation, where he oversaw the company’s corporate legal matters, including securities law compliance, M&A activity, corporate governance and a diverse range of other areas. Prior to that, he served in a corporate legal role with Mercury Interactive Corporation, which eventually included managing the sale of the company to Hewlett-Packard Corporation.

Before moving in-house, Eisenberg focused on corporate and securities law and M&A at law firms Wilson Sonsini Goodrich & Rosati and O’Melveny & Myers.

Eisenberg obtained his J.D. from the University of Pennsylvania and his bachelor’s degree in Economics (with a minor in Business Administration) from the University of California at Berkeley.

Urvashi Sheth

Chief Customer Officer

As the Chief Customer Officer of Intermedia, Urvashi Sheth is responsible for Global Client Services including Customer Success, Onboarding, Technical Support, Customer Service, and Partner Success Management. Sheth joined Intermedia in September 2019.

Urvashi Sheth is a leader in Global Customer Support and Customer Success with over 20 years of experience building and directing multi-tiered, AI & ML-based, omni-channel customer support and service operations for startups to Fortune 500 companies. Previously Sheth managed Global Customer Care & Warranty Operations for Western Digital & SanDisk.

Urvashi is highly regarded for her expertise in generative AI (Gen-AI) and machine learning (ML) automation. She skillfully anticipates the potential of advanced technologies and applies them strategically. At Intermedia, Urvashi has been instrumental in shaping customer success and support strategies. Her visionary leadership has integrated AI and ML into sales and support operations successfully. 

Sheth earned her bachelor’s degree in Business from the University of Mumbai and her MBA from the University of San Francisco’s Graduate School of Management.

Elizabeth Mye

SVP of Human Resources

Elizabeth Mye is responsible for Intermedia’s global human resource function with a focus on attracting top talent, upskilling employees, developing our leaders of tomorrow and fostering a culture of learning, accountability and respect. The human resource operation encompasses organizational development, workforce staffing, planning and recruitment; executive and total compensation management and rewards; training and professional development; core values and culture; benefits management; employee relations and performance management; corporate policy development; immigration and work authorization management and regulatory compliance. Mye joined Intermedia in November of 2011.

With over 25 years' human resource leadership experience, Mye has made a career of building human resource success in high growth emerging companies as well as Fortune 100 national and international organizations in the technology, technology consulting services, biotechnology, healthcare and consumer products industries. Her focus and success have been in the ability to build scalable and practical corporate human resource solutions in high change, rapid growth start-up business environments. 

Previous to Intermedia, Mye held human resource leadership roles at NetSuite, Berkeley HeartLab, Computer Sciences Corporation, Cambridge Technology Partners and Thinking Machines. Mye’s leadership viewpoints have been published in such outlets as Authority Magazine, Buzzfeed, CIO Dive and Tech Target. Mye holds a bachelor’s degree (with economic studies) from the University of Massachusetts.

Michael Fischer

SVP of Technical Operations

Michael Fischer is Senior Vice President, Technical Operations at Intermedia, where he oversees the architecture, performance, and operational integrity of the company’s global network and cloud communications infrastructure. With more than 30 years of experience in telecommunications and systems engineering, Mike ensures that Intermedia’s voice services deliver the high levels of reliability, security, and scalability that partners and customers depend on.

Mike joined Intermedia in 2014 through the acquisition of Telanetix, where he spent nearly two decades leading engineering and service operations for its AccessLine Communications business. Earlier in his career, Mike was an engineer at Boeing Commercial Airplanes, contributing to the design and support of complex, mission-critical systems.

He holds a Bachelor of Science in Computer Engineering from the University of the Pacific and a Master of Science in Computer Engineering from the National Technological University. Mike is based in the Greater Seattle area.

Makoto Omi

President of Intermedia Japan

Makoto Omi joined Intermedia in 2021, bringing with him 30+ years of experience of a wide range of expertise in unified communications.

Makoto is responsible for the company’s business development in Japan.

Prior to Intermedia, Makoto served in a wide variety of leadership roles at Japanese leading IT and network manufacturer and systems integrator, NEC Corporation and its subsidiaries.

Most recently, he was SVP of NEC Platforms, where he was responsible for global operations of the unified communications line of business including 11 consolidated overseas subsidiaries. Previously, he held leadership positions in NEC Corporation of America and several divisions in NEC  Corporation. He was engaged in sales, marketing, product management, and financial planning in the unified communications line of business, Americas business management, and retail solutions business management in Japan.

Makoto holds a BA from Sophia University in Japan and an MBA from Boston University.