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Intermedia Contact Center for Atlas CRM

Key features:

  • Log call details: Easily annotate and capture key details from a call; save the call outcome/classification to the customer’s contact.
  • Record calls: Capture audio and screen recordings of interactions with customers and automatically store them in their contact record within Atlas CRM.
  • Screen pops: Pull up existing customer contact records from incoming calls.


  • Improve customer journey: Access relevant customer data at the right time to deliver a more personalized experience to each customer.
  • Increase productivity: Embed Contact Center functionalities into everyday business applications to streamline workflows and maximize agent efficiency.
  • Easy to use: Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.

Must have active Intermedia Contact Center Pro or Elite plan and active Atlas CRM™ account to use this integration.

Learn More about Contact Center

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