Screen pops within your application provide the information to agents about each individual customer before the conversation starts – empowering agents to have smarter, more efficient customer engagements.
Build the dashboards, wallboards, and historical reports important to your business – and access them from anywhere, at any time.
Create, automate, and execute outreach campaigns, for the initiatives that matter to you – appointment reminders, surveys, marketing programs and more, via omni-channel (voice, SMS, and e-mail) from within any ecosystem.