Built for Partners. Backed by Intermedia.

Partner your way, with full support, full control, and no compromises.

Become a Partner
Intermedia - Partnership Your Way

Built Around You

Intermedia is the partner-first provider. Choose the partner model that works best for your business and grow on your terms.

Your Brand or Ours

Whether you white-label our solutions or leverage Intermedia’s name, you get the flexibility to sell your way and earn lucrative recurring revenue.

We've Got Your Back

Get the training, tools, and resources you need before, during, and after the sale to deliver exceptional service and scale your business with confidence.

Trusted, Proven Solutions

Offer award-winning UCaaS and CCaaS on a platform trusted by thousands and backed by 99.999% SLAs and J.D. Power-certified support.

J.D. Power Logo

9 YEARS CERTIFIED.

Recognized for Providing "An Outstanding Customer Service Experience" in Assisted Technical Support.

"The engagement from our account managers is amazing, and everyone we deal with always seems willing to help. You can tell when a vendor is a truly partner-first organization, and Intermedia is one of those companies!"
Marc Umstead - President, Plus 1 Technology Plus 1 Technology Logo

Marc Umstead

President, Plus 1 Technology

"[Intermedia] makes technology better and is competitive with costs. I don’t think you could find another vendor that provides that kind of attention and support. They’re a true partner."
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Jeremy Reed - President, ITN ITN Logo

Jeremy Reed

President, ITN

"The way we implemented the solution had to be easier than the current way we were doing things. We wanted improvement in our admin tools, as well as those for the customer portal, and we found that with Intermedia."
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Michael Cook - President & Co-Owner, Maryland Telephone Maryland Telephone Logo

MICHAEL COOK

President & Co-Owner, Maryland Telephone

Intermedia Unite logo

Unite Embedded in Teams

Follow the on-screen prompts in this brief interactive demo to experience how simple Intermedia Unite can be to use.

SEE A DEMO

How Do You Want to Partner?

Explore the benefits of each partner model and find the right fit for your customers, brand and business operations.

CUSTOMER OWNERSHIP RESELLER (CORE) CO-OP ADVISOR SERVICE PROVIDER
Customer relationship

CUSTOMER OWNERSHIP RESELLER (CORE)

You own the relationship

You have full ownership of billing, bundling, support and all other elements.

Co-Op

We both own the relationship

You have full ownership of bundling and support. We just do the billing.

Advisor

We both own the relationship

You sell and stay involved with the customer. We do billing and support.

Service Provider

You own the relationship

You have full ownership of billing, bundling, support, and all other elements.
Customer Growth & Expansion

CORE

You own all expansion and growth initiatives.

Co-Op

You own all expansion and growth initiatives.

Advisor

We share all expansion and growth initiatives.

Service Provider

You own all expansion and growth initiatives.
Closing the deal

CORE

You close the deal

Behind the scenes, we'll help you with brandable marketing material and expert sales assistance every step of the way.

Co-Op

You close the deal

You leverage our brand and marketing materials. We’ll also provide behind-the-scenes sales assistance every step of the way.

Advisor

We both close deals

You leverage our brand and marketing materials. We’ll also provide behind-the-scenes sales assistance every step of the way.

Service Provider

You close the deal

We provide brandable marketing material and expert sales assistance and training.
How you make money

CORE

You set the price and control your own margins

We bill you for a wholesale price and you bill your customer at the price you choose. We handle the telecom taxes for you.

(Accounting: you book revenue for the full customer price)

Co-Op

You set the price and earn commissions

You set the price and we bill your customers. You earn the difference as well as commissions.

Advisor

We pay you commissions

We give you a one time spiff and monthly recurring commission.

Service Provider

You set the price and control your own margins

We bill you at a negotiated price and you handle customer pricing and the taxes.
Customer support

CORE

You provide level 1 technical support, and we support you

You support your customers. We'll back you up with 24/7 phone and chat support.

Co-Op

You provide level 1 technical support, and we support you

You support your customers. We'll back you up with 24/7 phone and chat support.

Advisor

We provide technical support

Our support experts will be here for your customers 24/7.

Service Provider

You provide level 1 technical support

You support your customers. We'll back you up with 24/7 tier 2 and tier 3 support.
What you sell

CORE

All Intermedia Products

Co-Op

Intermedia Voice Products

Advisor

All Intermedia Products

Service Provider

All Intermedia Products
Voice network provider

CORE
Co-Op
Advisor

Intermedia

We provide the network and PSTN

Service Provider

You or Intermedia

You can use our network and PSTN or your own. Product features will remain the same.
How you go to market

CORE

YOUR BRAND

Leverage your brand's value.

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Co-Op

Intermedia BRAND

Sell under the Intermedia brand.

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Advisor

Intermedia BRAND

Sell under the Intermedia brand.

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Service Provider

YOUR BRAND

Leverage your brand's value.

Learn More

Explore Product Demos

Intelligent Unified Communications

Integrated voice, video, chat, files, and contact center with AI features for greater performance.

SEE THE DEMO

Intelligent Contact Center

Omni-channel experience with custom integrations, workforce optimization, AI-powered insights.

SEE THE DEMO

Sell cloud and AI services without changing how you do business.

Designed to adapt to individual needs. Add AI-powered capabilities and choose on a customer-by-customer basis how you want to sell.
Watch the video

FAQ

All About Our Reseller Program

Intermedia offers a wide range of communication services that you can resell through your business. These services include:

As an Intermedia reseller, you can offer a complete portfolio of cloud communications services, including UCaaS, CCaaS, white label VoIP solutions, hosted PBX phone systems, and third-party integrations—all under your own brand. This lets you deliver scalable, high-quality business communications that meet diverse customer needs.

Our differentiation starts with our flexible go-to-market model for MSPs and resellers. Whether you want to act as an Advisor where we sell with you, or operate as a managed service provider (MSP) maintaining full customer ownership, we give you that flexibility and scalability.

We’re a partner-first UCaaS provider, offering a robust marketing platform, co-branded collateral, sales support, sales engineers, CCaaS specialists, and a 99.999% uptime SLA. Our partner portal even manages complex telecom tax compliance for white label partners and includes network testing and QoS tools.

On the product side, we offer fully integrated UCaaS and Contact Center functionality in one secure, reliable interface—improving productivity and the customer experience.

White label VoIP resellers benefit from:

  • 24/7 technical support and staff training.
  • Step-by-step setup guidance and pre-configured devices.
  • User management portal for client administration.
  • Integrated billing tools with pricing model assistance.
  • Dedicated account manager for personalized support.
  • Knowledge base, guides, and marketing materials for brand promotion.
  • Regulatory compliance support (e.g., HIPAA, FINRA).

This makes it easy for MSPs and resellers to launch and scale their VoIP services with minimal complexity.

Intermedia Unite UCaaS helps businesses save money, improve productivity, and deliver a better customer experience:

  • Cost Savings: Replace multiple tools with a single platform, easily scale up or down, and support remote teams.
  • Productivity & Collaboration: Connect via desk phones, mobile apps, or desktop, with AI-powered features, meeting transcription, APIs, and business text messaging.
  • Customer Experience: Manage calls, SMS, chat, email, and WhatsApp from one platform with integrated Contact Center analytics.
  • Security & Compliance: Triple Shield Security with encryption, 2FA, and secure datacenters.
  • Reliability: 99.999% uptime SLA and nine years of J.D. Power-certified support.

Our partner program offers:

  • Multiple go-to-market models (Reseller, Advisor, Service Provider).
  • Brand retention and customer ownership.
  • Incentives, rebates, and marketing resources.
  • Free sales and technical training.

Your customers benefit from:

  • 24/7 J.D. Power-certified support.
  • Free phones or headsets.
  • Month-to-month contracts.
  • Fully integrated UCaaS and CCaaS platform.

CCaaS is a cloud-based solution that manages customer interactions across multiple channels—voice, SMS, webchat, email, and WhatsApp—while providing reporting, analytics, quality monitoring, and workforce management tools for better customer experiences.

Joining the Intermedia VoIP Reseller Program is a straightforward process—and we’re with you every step of the way:

  • Research your target market and niche: We provide market insights and vertical-specific resources to help you identify your best opportunities.
  • Choose a reliable white label VoIP provider: Intermedia offers a proven, 99.999% uptime UCaaS and CCaaS platform trusted by thousands of partners.
  • Negotiate pricing and SLAs: Our partner program offers flexible pricing models and financially backed SLAs to fit your business goals.
  • Create your brand and marketing materials: Access our co-branded marketing portal with ready-to-use campaigns, collateral, and design assets.
  • Learn the technology: We offer free sales and technical training, certifications, and on-demand resources to get your team up to speed quickly.
  • Build your marketing and sales strategy: Your dedicated partner success manager can help you plan and execute targeted campaigns.
  • Deliver exceptional customer support: We handle Tier 2 and Tier 3 technical support so you can focus on client relationships.
  • Stay compliant and scale: Intermedia manages regulatory compliance and telecom tax requirements while enabling you to scale as demand grows.

With Intermedia, you don’t just get a platform—you get a full-service partner invested in your success.

Get More Information

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Fill out the form to connect with us.
We can discuss your product needs and schedule a demo.

Or Call 720-844-6079

Note: As a partner of Intermedia, you must be located within the United States, Canada, the United Kingdom, or Europe in order to resell our UCaaS, CCaaS, or Voice/SIP Trunking services.

Become a Partner

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