Intermedia for Legal Firms

Unlock greater efficiency, productivity, and collaboration for your firm with communications solutions that help ensure more secure, trackable, and clear employee and client interactions.

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Intermedia for Legal Firms

Practice from Wherever

Make it easy for clients and legal staff to connect via phone, chat, email, text, and video.

Bill Interactions Accurately

Track client activities with call history and outcome documentation for accurate and complete billing.

Protect Confidentiality

Communicate and collaborate with clients while protecting confidential files and correspondence.

Maximize Firm Productivity Wherever Work Takes Your Team

Give everyone in your firm the communication tools they need to drive more billable hours while providing an exceptional client experience.

Personalized Interactions

Integrate Intermedia with your system of record to get real-time client information and history whenever they call.

Collaborate Securely

Host virtual, recordable depositions and consults with secure online meetings.

Mobile Flexibility

Answer the desk phone, move to mobile, and then to video to further engage or share screens.

Never Miss A Call

Easily manage call volumes without adding headcount with call queues, intelligent call routing, queued callbacks, and self-service tools.

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Maximize Firm Productivity Wherever Work Takes Your Team

Increase Profitability with More Accurate Billing

Intermedia provides accurate calling records to help you precisely capture billable time.

Get accurate call reports and baseline data on client call times for easy analysis.

Integrate your phone records with billing platforms like Clio and AbacusNext.

Auto-populate billable time reports for more accurate and complete billing.

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Communicate and Collaborate Securely

Intermedia delivers the solutions law firms need to easily manage email and collaborate more effectively.

  • Get a fully mobile email, calendar, and contacts platform for attorneys and staff.
  • Block spam and viruses from Exchange email with 24/7 threat monitoring and protection.
  • Strong security with two-factor authentication (2FA), the most robust industry standard authentication protocol.
  • Encrypt email that contains confidential client information.
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Intermedia Secure Email

Built with Security and Confidentiality in Mind

Intermedia services are designed to help you securely protect both client confidentially and your company's data.

SSAE 16 Type II Audits

Intermedia’s datacenters are audited to the SSAE 16 Type II standard for security, availability, processing integrity, confidentiality, and privacy.


Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).

Industry Compliance

Intermedia solutions support HIPAA, FINRA, SEC, NASD, GLBA, SOX requirements as they may apply to client information.

Privacy Protection & GDPR

Intermedia offers a Data Processing Agreement tied to Standard Contractual Clauses that complies with current EU requirements.

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Built with Security and Confidentiality in Mind

Easy to deploy and administer, all backed by Intermedia’s J.D. Power-certified 24/7 support and a 99.999% uptime SLA.

Intermedia’s robust cloud-based solutions are highly scalable and are the trusted choice for businesses of all sizes.

Recognized for our Products and Service