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Read our latest insights and information about intelligent communications, business productivity, and more, on the Intermedia blog.
Discover how mobile tech benefits patient care, enhances efficiency, and supports digital transformation.
Rob Oscanyan
Intermedia
With Intermedia Unite®, a full office communications suite goes wherever you go.
Recognized for excellence in cloud communications and customer support for the 9th year in a row.
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"A white-label VoIP app gives you a fast, cost-effective way to expand your business offering while keeping full control over your brand…"
Mark Sher
"AI-driven integration is helping us deliver a more seamless customer experience across unified communications and contact center."
Robert Handel
Senior Vice President of Cloud Strategy, LDI
99.999%
Our cloud is purpose-built to deliver 99.999% uptime with a financially backed SLA. Our Microsoft Certified architects and engineers make this happen by applying their deep expertise to our architecture, our world-class datacenters, and the internet providers that connect our datacenters to the world.
Intermedia believes in giving our customers the best service possible. So we provide your business with a financially backed 99.999% (five nines) uptime service level agreement for all our services. A 99.999% uptime SLA means that you should expect less than six minutes of downtime over the course of a year—and, if we should fail to deliver, we’ll compensate you for it.
Our competitors offer a 99.9% uptime level. That's just three nines. And while that difference may not seem significant, the difference actually amounts to downtime of over 8 hours.
How would your business suffer if you couldn’t communicate with your customers or coworkers for a whole day? Or even half a day? With Intermedia’s five-nines uptime SLA, you won’t have to find out.
We architect our cloud specifically for reliability, performance, and data protection. Read more about it in our white paper, “Not All Clouds Are Created Equal."
Our Cloud Concierge experts have decades of combined experience creating and managing datacenters. We practice strong root cause remediation to make sure we’re always capturing the true cause for any issue, properly fixing it, and applying those lessons going forward.
About Our Exchange Infrastructure: Not All Clouds Are Created Equal
The performance, reliability and data protection of Intermedia’s Exchange cloud show why experience and technology both matter.
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