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Rob Oscanyan
Intermedia
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"A white-label VoIP app gives you a fast, cost-effective way to expand your business offering while keeping full control over your brand…"
Mark Sher
"AI-driven integration is helping us deliver a more seamless customer experience across unified communications and contact center."
Robert Handel
Senior Vice President of Cloud Strategy, LDI
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Bring your toll-free numbers to Intermedia and save. From having one consolidated bill to offering shared minutes, we make it easy to bring your toll-free number with you.
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Multiple toll-free numbers1 can share the same bucket of minutes.
In-bucket minutes AND any overage minutes are the same consistent rate. (Calls within United States and Canada2)
Consolidating communications solutions and bills can save you time and money.
We make it easy to move your toll-free numbers to Intermedia!
Other providers charge for calls in one-minute increments, with a minimum call length of one minute. With Intermedia, however, calls are metered at 6-second increments, with a minimum call length of 18 seconds, making your minute buckets last longer. Just pick the bucket of the total number of minutes you think your business will need.
500 min
$13 /month
2.6¢ per minin-bucket and overage
1000 min
$23 /month
2.3¢ per minin-bucket and overage
2500 min
$50 /month
2¢ per minin-bucket and overage
5000 min
$95 /month
1.9¢ per minin-bucket and overage
10000 min3
$185 /month
1.85¢ per minin-bucket and overage
Toll-free calling plans are only available for purchase by customers of Intermedia Unite or Intermedia Contact Center. 1 Monthly charge of $1.00 for each additional toll-free number 2 Calls to/from Alaska and Hawaii are subject to Intermedia’s policies, including without limitation Intermedia’s Fair Use Policy. For further information, please refer to the Product Schedule for your applicable Intermedia service, available at https://www.intermedia.com/legal. 3 Additional minute buckets available up to 1M minutes. Contact your Intermedia Sales Representative for pricing and other information.
FAQ
Intermedia’s Toll-Free Calling service lets businesses manage and route inbound calls via dedicated toll-free numbers. These numbers can be easily transferred from other providers and are available in flexible plans with shared minute buckets, flat-rate pricing, and consolidated billing — ideal for streamlining communications, improving customer accessibility, and cutting costs.
Toll-free minutes, with Intermedia, are billed in 6-second increments, with a minimum call length of 18 seconds. This is more efficient than traditional providers who typically round calls up to a full minute, helping your minute bucket last longer. The result is greater cost efficiency and better control over your toll-free call usage.
Yes. Intermedia allows multiple toll-free numbers to share a single bucket of minutes, which maximizes your usage and simplifies management. This shared resource model helps businesses with multiple departments or locations reduce wasted minutes and keep costs predictable.
Yes. Intermedia makes it easy to move your existing toll-free numbers to our platform. The process is designed to be smooth and hassle-free, allowing for minimal disruption to your business operations. Your business can maintain its current toll-free numbers while benefiting from Intermedia’s advanced VoIP infrastructure and centralized management tools.
Yes, Intermedia does offer SMS for toll-free numbers as part of their Unite service, enabling person-to-person texting from desktop and mobile apps. This gives businesses an additional way to connect with customers — from sending quick responses to managing support messages.
Refer to the links below for further information
https://support.intermedia.com/app/articles/detail/a_id/28774
New toll-free numbers can be set up almost immediately through Intermedia’s HostPilot portal, with full activation often taking 30-60 minutes for propagation, meaning your business can start receiving toll-free calls the same day you set up your number.