Need help? We’re here to give you a Worry-Free Experience.

J.D. Power awards

5 TIMES RUNNING: Recognized for Providing
"An Outstanding Customer Service Experience"
in Assisted Technical Support

Call Intermedia Support

Our support is available 24/7
and is currently offered only in English

Got billing questions?

Hours: Monday-Friday, 9 AM to 8 PM EST

Please Note: Our response time is always slightly longer during the few days before and after the first of the month.

System Status

Intermedia's system status dashboard shows the status of your networks and servers.
Customer Login
HostPilot Control Panel

Check the system status on the welcome page

Partner Login
Intermedia's Partner Portal

Click "Service status" for the system status details