Intermedia services help companies in different industries address security and compliance requirements and other business imperatives with robust, worry-free solutions designed for specific communication and collaboration needs.

Inside Intermedia’s Worry-Free Experience™

Compliance and Security

Industry rules and regulations differ in many details, but healthcare organizations subject to HIPAA and financial services firms regulated by SEC, FINRA, SOX and related rules share many requirements including securing confidential information, retaining records to support auditing and prevent data loss, and mandating periodic risk assessments. Intermedia’s services and our support teams help clients across many different industries use our cloud services to comply with their internal and regulatory compliance and security requirements.

Reliability and Support

In today’s 24/7 business world, service outages have a huge and immediate impact. Moving to the cloud enables companies of every size to take advantage of Intermedia’s enterprise-grade reliability – and to leverage our ongoing investments in infrastructure and support. Intermedia services are backed by a 99.999% uptime SLA and our J.D. Power certified* 24/7 phone and chat support.

Onboarding and Management

One of the many benefits of moving to the cloud is the time management savings for IT: no servers or software to maintain. Intermedia makes moving to the cloud easy with expert onboarding and migration at no additional charge. And once a company is up and running, they can easily manage all of their Intermedia services, users and mobile devices with our HostPilot® control panel.

*J.D. Power 2018 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit or