Business leaders whose vision and drive are redefining the customer experience.
The Innovators
"After the first year, we realized we had experienced no downtime."
DUSTIN OSBURN
IT Manager, Stranded Oil Resources Corporation
"Because the autonomy lies with us, it allows us to move very fast and we don’t have to wait on anyone else to make changes."
TARA SOMERSET
Managing Director, Residential Servicing, CMLS Financial
"We're realizing that there are better ways to do things."
BOB NADEKOW
Eighth Judicial District, Court of Georgia
"We're finding that people are productive if we equip them with the right tools."
LOU FELIZ
CIO, Risico
“It’s all about adaptation, you have to be ready to adapt at any point, and you have to do it quickly but in an educated manner."
JESSICA SMITH
VP, Sponsorship, San Jose Earthquakes
“If we were still on an analog phone system we would have spent a lot of money forwarding all desk phone calls to cell phones.“
ERIC CONRAD
Network Administrator, GKD
“Plan for the unexpected so when things like this happen, you can quickly pivot.”
SHELLEY STEWART
CEO, Red Promotions
"We ended up raising over half a million dollars and that allowed Feeding America to purchase over 5 million meals."
RON STONE
President, CEO, Adams Radio Group
"Nobody was operating from the radio stations anymore, even our on air people were working from home."
RON STONE
President, CEO, Adams Radio Group
“It’s not like a product where shipping is an issue. It's truly that patients would not get the care they need to survive.”
BRIAN HARRISON
President, Envita Medical Centers