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Intermedia Legal

Your one-stop shop for Intermedia-related legal information

Intermedia Legal Banner

Welcome to the homepage for Intermedia-related legal matters

In this area, you’ll find Intermedia’s standard legal agreements/documentation, policies, required telecommunications disclosures (including tariffs), trademark guidelines and notices, and partner program information.

Please select the region where your service is provided:

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For legal requests or questions, please feel free to contact us as follows:

For subpoenas, court orders and other requests by law enforcement agencies, please contact us at [email protected].

Prior to submitting a request, please refer to our Law Enforcement Data Request Guidelines, which can be found under the "Policies" tab above.

For all other matters, please contact Intermedia Support, and they can help process your request.

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J.D. Power Certified Assisted Technical Program

Intermedia has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2023 Certified Assistance and Technical Support Program™ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions for its technology service and support operations. For more information, visit www.jdpower.com/awards.

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