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Intermedia Contact Center for Slack

Key features:

  • Send alerts in real-time: Deliver time-sensitive alerts and updates to selected channels in Slack; take rapid action before situations become problems.


  • Alert and adapt in real-time: Keep your finger on the Contact Center pulse by delivering alerts and updates in Slack to agents.
  • Increase productivity: Embed Contact Center functionalities into everyday business applications to streamline workflows and maximize agent efficiency.
  • Easy to use: Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.

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Must have active Intermedia Contact Center Pro or Elite plan and active Slack® accounts to use this integration.

Learn More about Contact Center

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