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Cloud IT for healthcare

Secure, reliable email, file sharing, voice and essential IT services to protect patient privacy and assure HIPAA compliance.

The pressure is increasing on healthcare

Physicians already spend too much time on paperwork for insurance, billing and compliance. And the pressures for efficiencies are increasing:

  • The Affordable Care Act has expanded the number of insured and generated an influx of new patients.
  • The Federal HITECH Act requires Covered Entities to implement EMR.
  • HIPAA mandates tied to potential fines make patient privacy non-negotiable.

Intermedia Cloud Contact Center Solution helps LA County Dept of Health Services during crisis

Intermedia gives you security and privacy controls for protected health information

Intermedia services are designed to meet the privacy and security requirements for Protected Health Information (PHI). Our policies, procedures, technologies and services are audited by an independent party to validate conformance with HIPAA privacy and security requirements, and Intermedia will execute a HIPAA Business Associate Agreement with Covered Entities.

Complying with healthcare regulations

Intermedia strives to ensure compliance with the key regulations that impact healthcare firms.

Learn how we comply with regulations

Protecting your privacy

At Intermedia, "private" means private. We're committed to protecting the privacy of your data and making sure you control how and where it's used.

Learn more about data privacy

Securing your data

In today's volatile security climate, we take an active approach to making sure your data is protected from threats.

Learn how we secure your data

Intermedia cloud business applications for healthcare organizations

The services in our Compliance and Security plan address the HIPAA HITECH Act and are complemented by HIPAA Business Associates Agreements to comply with the 2013 HIPAA Omnibus Rule. In addition to the services included in this plan, we recommend you consider adding Intermedia Unite and Contact Center.

  • Exchange Email

    Help drive employee productivity with mobile-ready, business-grade email, calendars, and contacts.

    Learn more
  • Intermedia Email Protection

    Keep your business safe from known and emerging email threats.

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  • Email Archiving

    Intermedia’s Email Archiving helps keep your email securely archived and easily accessible using HostPilot, our central control panel. It helps provide the preservation, protection and restoration features that your business needs to help safeguard intellectual property, facilitate compliance, and speed eDiscovery.

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  • Email Encryption

    Email Encryption from Intermedia is an easy way to encrypt outgoing emails across your organization. You determine which regulations affect your business and which user accounts you need to control. We host and manage the hardware and software to enable the encryption/decryption process and manage digital identities.

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  • SecuriSync File Backup and Sharing

    SecuriSync® offers simple, secure, cloud-based backup with file sharing along with advanced anti-malware and antivirus protection from Sophos. You can even share the most current version of your files with people who don’t have SecuriSync installed. SecuriSync also boosts mobility by keeping files and folders backed up, up-to-date and accessible through Mac®, Windows®, iPhone®, iPad®, Android™ devices, on your desktop, or through a web browser.

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  • Intermedia Contact Center

    Intermedia Contact Center improves customer interactions for businesses of all sizes. With customizable call flows and exceptional QA features to help ensure more efficient interactions, Contact Center combines voice, chat, and email queues into a single omni-channel experience. You get real-time customer insights and deep historical reporting to help drive improved future interaction. And dynamic notifications extend reach while respecting audience preference.

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  • Intermedia Unite

    Intermedia Unite is a business phone system that enables workers to be more mobile, more productive and share ideas and content through a single system. Combining business phone service with team chat, video conferencing, file collaboration, mobility, and more, Unite makes it easy to get work done wherever you are, on all your favorite devices.

    Learn More

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