Intermedia Unite - Reliable, secure, all-in-one communications

Reliable, secure, all-in-one communications

Regardless of where you work, how you communicate doesn’t have to change.

Desk Phone

Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.

Laptop

The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Communicate how you want, wherever you are

Work securely, productively, and efficiently from anywhere while building stronger customer relationships

Business Phone

Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).

Video Conferencing

Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.

Team Chat

Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.

File Management

Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

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Features that maximize efficiency and control

Auto Attendant

Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.

Hunt Groups

Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.

Presence

Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.

Integrations

Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.

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Intuitive, informative, with industry-leading support

Administration

Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.

Analytics

Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time.

Support

99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified technical support, with experts available via phone or chat.

Secure

Guard your calls and data with Intermedia’s secure technology, industry compliancy standards, and privacy policies.

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Easy and Worry-Free

Easy to Use

Intuitive communication tools make employee-customer interactions effective from anywhere.

Easy to Manage

Online tools make user and device management simple for remote admins.

Easy to Set Up

Deploys 100% remotely for any worker in any location with a simple internet connection.

Easy to Buy

Affordable pricing, scalable to any business of any size with no contracts.

PC Magazine Editors’ Choice Logo

A PC Magazine Editors’ Choice for Cloud Communications

Why Customers Choose Intermedia Unite

Intermedia Unite Plans and Pricing

Find out which Intermedia Unite plan is right for your business

Unite
Pro
$27.99 /mo/user + taxes & fees Get Quote
UNITE
Enterprise
$32.99 /mo/user + taxes & fees Get Quote
5 concurrent endpoints 5 concurrent endpoints
10 GB File Storage 10 GB File Storage
100 Participants
HD Video Conferencing
200 Participants
HD Audio Conferencing
30 Participants
Screen Sharing
200 Participants
HD Video Conferencing
200 Participants
HD Audio Conferencing
100 Participants
Screen Sharing
Integrations Active Directory
G-Suite® Integration
Outlook® Integration
Teams® (Voice Integration)
Teams® (Meeting Integration)
Slack® (Meeting Integration)
Sugar CRM®
Zoho CRM®
Integrations All Unite PRO Integrations +
Salesforce® (Classic + Lightning)
ZendeskTM
ServiceNowTM
NetSuite®
Microsoft DynamicsTM
CALL CENTER: Smart Greetings Enhanced Supervisor Capabilities:
Whisper, Monitor, BargeEnhanced Reporting:
Agent Activity, Status, and History
CALL CENTER: Smart Greetings Enhanced Supervisor Capabilities:
Whisper, Monitor, BargeEnhanced Reporting:
Agent Activity, Status, and History
Learn More

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