Take Business Texting to a New Level

Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.

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Intermedia Unite Company Messaging Screenshot

Fast Customized Responses

Send customers instant, customized responses directly from subject matter experts.

Effective Communications

Assign labels (like Sales or Customer Support) to phone numbers for clearer outbound communication.

Always Accessible

Respond to customer messages from anywhere using our business text services through the Unite Mobile and Desktop apps.

Two Ways to Communicate with Customers in Intermedia Unite

Now you have two ways to interact with customers via text using the Unite Desktop and Mobile apps.

STANDARD BUSINESS SMS

Unite is set up to communicate via SMS (text) and MMS (images) from a user's personal business number -- person-to-person messaging.

COMPANY MESSAGING

Company Messaging is SMS and MMS communication from a company's main business number or toll-free number*.

Intermedia Unite Company Messaging Screenshot

* Toll-free numbers are limited to SMS (text) messages only.
Both standard messaging and Company Messaging are subject to Intermedia's SMS Acceptable Use Policy.
And read our Frequently asked questions about Company Messaging.

Customer Company Messaging FAQ

What is Company Messaging?
Can a business use Company Messaging With its Main Toll-Free Number?
Why Would a Business Need This Solution?
How is Company Messaging different from standard SMS within the Unite application?
Is Company Messaging Available on All Unite Licenses?
What is the Limit for Messaging with Company Messaging?
Can Several Company Messaging Groups Be Created?
Is Company Messaging International?

Intuitive, intelligent, informative, with industry-leading support

INCREASE CUSTOMER ENGAGEMENT

Let customers communicate with your business the way they want.

INCREASE EMPLOYEE BANDWIDTH

Reduce inbound call volume by utilizing SMS messaging and MSS options.

STREAMLINE NOTIFICATIONS

When a user claims a text thread, notifications to the rest of the team stop.

PERSONALIZE CONVERSATIONS

Save customer contacts to Unite for easy identification in future interactions.

INCREASE OUTREACH

Send outbound text messages to any US or Canadian phone number or saved contact.

TOUR UNITE COMPANY MESSAGING

Why Customers Choose Intermedia

Plans and Pricing

Unite + Company Messaging

Unite Company Messaging is available with Intermedia Unite, our premier cloud communications solution for businesses of all sizes. See our plans and pricing today to learn more about offering your customers a more engaging experience via phone and chat with your business.

See Unite pricing
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