With Intermedia Contact Center, you can differentiate from the competition where it matters most – the customer experience.
This new unified platform experience gives every employee in your business the tools they need to work together and with customers to get their job done faster and easier than ever before in one application. As a result, you’ll unlock:
The unified experience has everything employees need regardless of their role.
Get faster customer call resolution with clear visibility into colleague availability across the organization and the ability to easily engage them to aid in customer interactions.
Get access to Advanced Voice Interaction Handling capabilities within Unite including: