With Intermedia Contact Center, you can differentiate from the competition where it matters most – the customer experience.
Intermedia’s Dynamic Notification feature allows you to send outbound voice, SMS and email notifications so you can contact your customers using their preferred method of communication – or choose the most appropriate one.
Whether you use outbound notification for upsell, collections, appointment scheduling, customer care surveys or collections, highly versatile Dynamic Notification capabilities can be leveraged to deliver best-in-class results in any industry.
Top features include:
Tremendous vertical-play positioning opportunities: