Wherever, Whenever Customer Engagement

With Intermedia Contact Center, you can differentiate from the competition where it matters most – the customer experience.

Evaluator

Maximize your management team’s time and effort with a robust and streamlined evaluation tool, designed to help their team deliver superior customer support.

Intermedia Contact Center’s Evaluator tool uses artificial intelligence to identify, review, evaluate, and provide feedback on the conversations with the greatest business impact.

Contact Center Evaluator Diagram 1 Contact Center Evaluator Diagram 2 Contact Center Evaluator Diagram 3 Contact Center Evaluator Diagram 4
Intermedia Contact

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