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Intermedia Legal

Your one-stop shop for Intermedia-related legal information

Service Organization Control

Intermedia’s security practices, policies, procedures and operations are designed to make sure that our customers’ data is always highly protected. Intermedia undergoes regular Service Organization Control (SOC) examinations regarding our controls, and we make the reports from those SOC examinations available to existing and potential partners and customers. These reports make it easier than ever for our partners, customers and prospects to feel confident in the security of our products, network and infrastructure.

What’s the difference between a SOC 2 and SOC 3 report? Intermedia’s services and infrastructure are already SOC 2 examined. The comprehensive third-party examination resulted in a 60-page detailed report regarding the results, and that SOC 2 report is available to any partner, customer or prospect – but only if the recipient signs a Non-Disclosure Agreement (NDA) with Intermedia.

Intermedia’s SOC 3 Security and Availability Report, however, condenses the key information from the SOC 2 report into an easily digestible 8-page summary that can be accessed directly via our website without having to sign an NDA.
Download the SOC 3 Security and Availability Report here.

For a copy of Intermedia’s SOC 2 report, please contact your Intermedia Sales representative.

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Intermedia Unite, SecuriSync, VoIP Scout, AnyMeeting and HostPilot are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries.

J.D. Power Certified Assisted Technical Program

Intermedia has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support. J.D. Power 2021 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

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