Wherever, Whenever Communications

Video | Phone | Chat | Contact Center | Files

Intermedia Unite Plans and Pricing

Find out which Intermedia Unite plan is right for your business

Collaboration
	Unite Pro$27.99Get Quote	Unite Enterprise$32.99Get Quote
Mix and match	•	•
Free Phone or Device Each Unite user can choose one of the following options	Poly VVX 150 Yealink T33G Yealink WH62 Mono Headset	Poly VVX 150 Yealink T33G Yealink WH62 Mono Headset
Number of concurrent endpoints	5	5
Mobile apps	•	•
Desktop app	•	•
Unlimited calling	•	•
Auto Attendant	•	•
Call Pickup	•	•
Caller ID	•	•
Call transfer, Call Hold, 3-way calling, Music on hold	•	•
Paging	•	•
Call park/Pickup	•	•
Intercom	•	•
SPAM Call blocking/tagging	•	•
911 admin notification	•	•
Voicemail	•	•
Voicemail transcription	•	•
Call recording	•	•
Receptionist mode	•	•
Web fax	•	•
Collaboration
Presence detection	•	•
Team messaging	•	•
Business SMS	•	•
File backup, sync and share	10 GB	10 GB
Exchange Mailbox		•
Video Meetings and Conferencing
HD video conferencing	100 Participants	200 Participants
HD audio conferencing	200 Participants	200 Participants
Screen sharing	100 Participants	200 Participants
Max videos on screen	30	30
Meeting transcription	•	•
Unlimited recordings	•	•
Screen annotation	•	•
Transcriptions & meeting insights	•	•
Unite Envision Analytics
QoS Dashboard	•	•
Call History	•	•
Supervisor Analytics	•	•
Wallboards	•	•
Detailed contact center analytics	•	•
Unite Extend Integrations
Active Directory	•	•
Chrome (click to call), G Suite integration, Outlook integration, Slack (meeting integration), Outlook/ Office 365 (meetings integration), Generic CRM screen pop	•	•
Sugar CRM, Zoho CRM, Zendesk	•	•
Salesforce, Service Now, NetSuite, MS Dynamics		•
Call and Contact Center
Agent Log in and Log out	•	•
Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management	•	•
Advanced Hunt Groups	•	•
Wall boards, Scheduled Reports, Graphical Reports, Real time Status	•	•
Supervisor functions (Monitor, whisper, barge)		•

UNITE PRO
$27.99
Mix and match Free Phone: Poly VVX 150, Yealink T33G, Yealink WH62 Mono Headset Number of concurrent endpoints: 5 Mobile apps Desktop app Unlimited calling Auto Attendant Call Pickup Caller ID Call transfer, Call Hold, 3-way calling, Music on hold Paging Call park/Pickup Intercom SPAM Call blocking/tagging 911 admin notification Voicemail Voicemail transcription Call recording Receptionist mode Web fax COLLABORATION Presence detection Team messaging Business SMS File backup, sync and share: 10GB VIDEO MEETINGS AND CONFERENCING HD video conferencing: 100 Participants HD audio conferencing: 200 Participants Screen sharing: 100 Participants Max videos on screen: 30 Meeting transcription Unlimited recordings Screen annotation Transcriptions & meeting insights UNITE ENVISION ANALYTICS QoS Dashboard Call History Supervisor Analytics Wallboards Detailed contact center analytics UNITE EXTEND INTEGRATIONS Active Directory Chrome (click to call), G Suite integration,Outlook integration,Slack (meeting integration), Outlook/Office 365 (meetings integration),Generic CRM screen pop Sugar CRM, Zoho CRM, Zendesk CALL AND CONTACT CENTER Agent Log in and Log out Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management Wall boards, Scheduled Reports, Graphical Reports, Real time Status Supervisor functions (Monitor, whisper, barge)

UNITE ENTERPRISE
$32.99
Mix and match Free Phone: Poly VVX 150, Yealink T33G, Yealink WH62 Mono Headset Number of concurrent endpoints: 5 Mobile apps Desktop app Unlimited calling Auto Attendant Call Pickup Caller ID Call transfer, Call Hold, 3-way calling, Music on hold Paging Call park/Pickup Intercom SPAM Call blocking/tagging 911 admin notification Voicemail Voicemail transcription Call recording Receptionist mode Web fax COLLABORATION Presence detection Team messaging Business SMS File backup, sync and share: 10GB Exchange Mailbox VIDEO MEETINGS AND CONFERENCING HD video conferencing: 200 Participants HD audio conferencing: 200 Participants Screen sharing: 200 Participants Max videos on screen: 30 Meeting transcription Unlimited recordings Screen annotation Transcriptions & meeting insights UNITE ENVISION ANALYTICS QoS Dashboard Call History Supervisor Analytics Wallboards Detailed contact center analytics UNITE EXTEND INTEGRATIONS Active Directory Chrome (click to call), G Suite integration,Outlook integration,Slack (meeting integration), Outlook/Office 365 (meetings integration),Generic CRM screen pop Sugar CRM, Zoho CRM, Zendesk Salesforce, Service Now, NetSuite, MS Dynamics CALL AND CONTACT CENTER Agent Log in and Log out Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management Wall boards, Scheduled Reports, Graphical Reports, Real time Status Supervisor functions (Monitor, whisper, barge)