Discover Seamless Integration of Unite For Teams Advanced and Microsoft Teams
Unite for Teams Advanced is designed for businesses that already use Microsoft Teams for
collaboration. This solution seamlessly integrates advanced calling features, such as call queues and business SMS,
directly into the Teams app, enhancing efficiency and productivity while keeping everything in one place.
Intermedia Unite for Teams Advanced
Collaboration features including chat, meetings, and file sharing are utilized in
Teams, while communication features, such as advanced calling and SMS, are all handled via the Unite tab right in the
Teams app.
Designed for businesses who have oriented their collaboration around Teams, Intermedia Unite for Teams Advanced gives
organizations the best out of both worlds.
- A single-app experience: Users will continue to work within the
Teams app, using Teams for chat, meetings, and files, while using Unite for calling and SMS. No MS Teams Phone license or middleware needed.
- Easy-to-Use: Unite collaboration features, such as meetings and file sharing, are
disabled so users aren't faced with confusing options.
- 2-way Presence Sync: Synchronizes presence status between Unite and Teams.
- Advanced Capabilities: Organizations will have access to Unite's enterprise-grade cloud phone system, Business SMS, Call Center features (like monitor, whisper, barge, and call queuing), and CRM integrations without any additional charges.
- Single Sign-On: Users can sign into Unite with their O365 credentials.
Unite For Teams Advanced
Explore how Unite’s advanced communication features work together with Microsoft Teams’ collaboration features, all inside the Teams app.
| FEATURE |
 Use Teams for |
 Use Unite for |
| Chat/Instant Messaging |
• |
|
| Video Meetings |
• |
|
| File Sharing & Cloud Storage |
• |
|
| Enterprise PBX |
|
• |
| Unlimited Domestic Calling |
|
• |
Unlimited International Calling to 33 countries
Click for more details |
|
• |
| Free Phone |
|
• |
30-Day Rolling Archiving (for SMS, call records, call recordings, and voicemails)
Click for more details |
|
• |
| Business SMS |
|
• |
| Unite Mobile App |
|
• |
| Phone Features (Call Forward, Hold, 3-way) |
|
• |
| Call Center (Monitor, Barge, Whisper) |
|
• |
| Call Queuing |
|
• |
| Automated Attendant |
|
• |
| Advanced Hunt Groups |
|
• |
| Reporting & Analytics |
|
• |
| Voicemail & Transcription |
|
• |
| Call Recording |
|
• |
| Music on Hold |
|
• |
| 3rd Party Integrations (Salesforce, ServiceNow, NetSuite, and more) |
|
• |
| J.D. Power-certified 24/7 support |
|
• |