Intermedia President Michael Gold Named CEO, Phil Koen to Become Executive Chairman


Intermedia, a leading one-stop shop for cloud IT services, announced today that President Michael Gold has been promoted to CEO and that Chairman and CEO Phil Koen has transitioned to Executive Chairman.  

Koen and Gold joined Intermedia in 2011 as CEO and President, respectively, as part of the company's acquisition by majority owner Oak Hill Capital Partners. Under their leadership, Intermedia has transformed into a one-stop shop for essential cloud IT services. In the process, the company’s business and operations have grown dramatically, with an expanded partner distribution channel, broadened product portfolio, and international presence. Today, the company’s Office in the Cloud™ suite encompasses more than 20 essential business applications, serving more than 65,000 customers through 5,500 active partners and 700 employees.

“Mike and I have worked closely together since acquiring Intermedia in partnership with Oak Hill Capital Partners,” said Koen. “We share the same strategic vision and passion for the future of the company. Mike’s leadership and execution have been fundamental to Intermedia’s tremendous success over the past four years. Now is the right time to make this transition. I remain fully committed, and Mike and I will be working side-by-side to drive Intermedia’s continued success.”

“I am delighted to take on this new role, and eager to continue working with Phil and the team to seize the significant opportunities ahead,” said Gold. “This is an exciting time for Intermedia, as we expand into new countries and new industry verticals, grow our product line, and enhance the worry-free experience that we provide our customers and partners.”

“We want to thank Phil for his vision and countless contributions to Intermedia to date, and look forward to continuing to work with him in his role as Executive Chairman,” said J. Taylor Crandall, Managing Partner and Founder of Oak Hill Capital Partners. “Mike assumes the role of CEO with a proven track record of delivering impressive financial and operational results. Intermedia has a number of exciting growth opportunities, and with Phil’s strategic guidance, Mike is the ideal person to lead the company into the future.”

About Intermedia

Intermedia is a one-stop shop for cloud business applications. Its Office in the Cloud™ suite integrates the essential IT services that SMBs need to do business, including email, voice, file syncing and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving. Office in the Cloud goes beyond unified communications to encompass a wide breadth of fundamental IT services, delivered by a single provider.

Think of Office in the Cloud as your “Business Cloud Platform.” Intermedia’s services are integrated into its HostPilot® Control Panel. There’s just one login, one password, one bill and one source of support, which creates significant cross-service efficiencies for both users and IT administrators. Intermedia offers enterprise-grade security, a 99.999% uptime service level agreement and 24/7 phone support with typical hold times of less than 60 seconds.

Intermedia serves over 65,000 businesses and has more than 5,500 active partners, including VARs, MSPs, telcos and cable companies. Its award-winning Partner Program lets partners sell under their own brand with control over billing, pricing and other elements of their customer relationships. Intermedia is the world’s largest independent provider of hosted Exchange.

Intermedia has over 700 employees worldwide who manage numerous datacenters to power its Office in the Cloud—and who work to deliver customers and partners Intermedia’s Worry-Free Experience™.

Media contact

Kali Fry
(650) 691-7312
[email protected]