Intermedia, the world’s largest Microsoft Exchange hosting provider, today enhanced its HostPilot®
HostPilot Control Panel provides business owners and IT managers with a single point of control over their Intermedia-hosted communications services. Its intuitive features enable complex Exchange administration – such as remotely wiping data from a lost BlackBerry Wireless Handheld™ – to be delegated to non-technical staff.
This is release 1.48 of HostPilot Control Panel and highlights include:
- Onboarding overview: A new migration overview page shows customers the step-by-step process Intermedia uses to rapidly migrate them from an in-house Exchange server. This provides transparency into the process and the proprietary tools Intermedia applies.
- Customer-controlled cut-over: Cut-over refers to the moment a customer switches to Intermedia’s Exchange hosting service from their prior set-up. The new functionality gives customers the option to perform cut-over directly once migration is complete, increasing their control over the Exchange migration process.
- Add-in tool for migrating Active Directory objects: This tool is being released in beta. It simplifies the migration of Active Directory objects (i.e. users, contacts and distribution lists) from an on-premise to hosted environment. Via an add-in to the Active Directory Users and Computers (ADUC), the tool is installed on the administrator’s workstation so they can migrate Active Directory objects in less time and with more control.
- Customer communication system. The system enables Intermedia to send targeted, proactive messaging to customers informing them of maintenance events and other service issues. Impacted customers will receive event notifications on their HostPilot landing page, by email, and, if they wish, SMS text message. These customer communication enhancements help Intermedia customers stay in-the-know regarding service events.
“We continuously strive to find new product and delivery enhancements that give the control of an on-premise solution to our customers – without the complexity, maintenance and other expenses associated with on-premise email,” says Jonathan McCormick, COO, Intermedia.