Intermedia announces new Chief Technology Officer

Jonathan Levine selected to drive Intermedia's technology strategy with focus on customer and partner efficiency and reliability


Intermedia, a one-stop shop for cloud IT services for SMBs and the partners who serve them, announces today that Jonathan Levine, former Executive Officer of Rakuten, has joined the company as Chief Technology Officer.

Levine will create a holistic technology strategy that will enable Intermedia to accelerate its growth and make its operations even more efficient while maintaining the security and availability on which its customers depend.

"I am thrilled that we have been able to convince Jonathan to join us as CTO," said Phil Koen, CEO of Intermedia. "Jonathan’s broad background will be critical in helping us determine the right set of technology capabilities as we evolve as a company."

For the past fourteen years, Levine has served in a number of senior leadership roles at Rakuten, the Japanese ecommerce and Internet Company. Most recently, he was the Vice Managing Director of Rakuten Group’s Development Unit, where he was responsible for global technology and corporate infrastructure. Levine was also a board member of Fusion Communications, Rakuten’s telecommunications carrier, ISP and public cloud subsidiary. During his tenure, Rakuten expanded from fewer than fifty employees to more than 10,000. Prior to his long career at Rakuten, Levine was co-founder and VP of Engineering at ePhysician.

"To successfully scale a company as broadly as Jonathan has with Rakuten is an incredible achievement," added Koen. "We’re deeply excited to have someone on our leadership team who has experience with ensuring that the benefits of scaling are fully shared with our customers and partners."

"Customers and partners choose Intermedia’s Office in the Cloud because of the efficiencies of the one-stop shop model and the added value of its Worry-Free Experience™," said Levine. "I’m delighted to join the Intermedia team and eager to contribute to evolving our infrastructure to deliver value above and beyond the high standards for which we are already known."

About Intermedia
Intermedia is a one-stop shop for cloud business applications. Its Office in the Cloud™ suite integrates the essential IT services that SMBs need to do business, including email, voice, file syncing and sharing, conferencing, instant messaging, identity access and management, mobility, security and archiving. Office in the Cloud goes beyond unified communications to encompass a wider breadth of fundamental IT services, delivered by a single provider.

Think of Office in the Cloud as your "Business Cloud Platform." Intermedia’s services are integrated into its HostPilot® Control Panel. There’s just one login, one password, one bill and one source of support, which creates significant cross-service efficiencies for both users and IT administrators. Intermedia offers enterprise-grade security, a 99.999% uptime guarantee and 24/7 phone support with typical hold times of less than 60 seconds.

Intermedia serves over 60,000 businesses and has more than 5,000 active partners, including VARs, MSPs, telcos and cable companies. Its award-winning Partner Program lets partners sell under their own brand with full control over billing, pricing and other elements of their customer relationships. Intermedia is the world’s largest independent provider of hosted Exchange.

Intermedia has over 600 employees worldwide who manage numerous datacenters to power its Office in the Cloud-and who work to deliver customers and partners Intermedia’s Worry-Free Experience™.

Media contacts

Kristen Berry
(650) 691-7318
[email protected]