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The Business Case for UCaaS

Posted on June 17, 2021

Every organization wants to provide effective communication and collaboration tools to its employees. Often, companies use a mix of different tools that don’t always integrate or create […]

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Animal Hospital and Pet Resort Sets New Standards with Customer Experience Using Intermedia Unite.

Posted on June 16, 2021

People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.

Should Your Business Offer Flexible Work Arrangements Permanently?

Posted on June 16, 2021

When social distancing measures were put in place because of the pandemic, remote work skyrocketed. Many people started working from home for the first time. During this period, both […]

Why Cloud Phone Systems Are the Future

Posted on June 8, 2021

The modernization and digitization of communications accelerated in the last year. As companies had to shift to a remote workforce, they found that critical tools and platforms needed to be […]

Ransomware and Malware Threats: The State of Cybersecurity

Posted on June 3, 2021

Cybersecurity is a growing concern for organizations all over the world. A single attack can lead to thousands or even millions in losses, and cybercriminals continue to come up with more […]

Ransomware and Malware Threats: The State of Cybersecurity

Posted on June 1, 2021

Cybersecurity is a growing concern for organizations all over the world. A single attack can lead to thousands or even millions in losses, and cybercriminals continue to come up with more […]

Is the Cloud Really Safe?

Posted on May 27, 2021

For businesses weighing the pros and cons of migrating applications and data to the cloud, there are often questions about using the cloud. One of the most critical is how the cloud stacks […]

5 Cloud Communication Myths Debunked

Posted on May 25, 2021

Cloud-based communication and collaboration tools such as video conferencing software, file sharing, and UCaaS (unified communications as a service) empower teams to stay connected and […]

What Equipment Is Needed for VoIP?

Posted on May 19, 2021

Is your business switching from an analog phone system to VoIP (Voice over Internet Protocol)? IP-based phones offer compelling advantages, making them a good fit for most businesses today. […]

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Boutique “Yachting” Law Firm Moves Through Choppy Waters to Smooth Sailing with a Modern, Cost-Effective, Cloud-Based Phone System

Posted on May 19, 2021

A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount.  So, what happens when a business meets this challenge?

UCaaS Partnerships Made Easy

Posted on May 12, 2021

The communications solutions you provide to your customers need to be high-quality, reliable, and feature-rich. However, they should also be just as beneficial to you as the reseller. Many […]

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Commercial Preconstruction and Demolition Company Relies on Intermedia as a One-Stop-Shop to Keep Employees Connected

Posted on May 12, 2021

Introducing the Intermedia Business Innovators series – where Intermedia honors business and civic leaders who are improving customer care, employee engagement, and operations through […]

VoIP Installation: It’s Easy with the Right Partner

Posted on May 11, 2021

Making the switch to VoIP for business communications can lead to several advantages. However, you’ll want to know what to expect. What does the VoIP installation process look like? How long will it take to get set up, and what type of disruption will your employees and customers face?

6 Strategies for Success as a UCaaS Reseller

Posted on May 6, 2021

Deciding to be a UCaaS reseller can expand your offerings and your profitability. Learn about the strategies for success in reselling UCaaS.

Should You Become a Cloud PBX Phone Reseller?

Posted on May 4, 2021

More and more businesses are switching to hosted PBX phone services because of the enhanced reliability, flexibility, and cost benefits. Moving to a cloud-based phone system is also a […]

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Modernizing a 100-Year-Old Real Estate Business with a Cloud-Based Phone System Helps Company Realize Greater Efficiency and Record Sales

Posted on May 4, 2021

Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.

3 Common Misconceptions About Cloud Communications

Posted on April 29, 2021

If your business is like most other organizations right now, you’re considering ways to increase resilience, and cloud communications is at the top of the list. With cloud-based tools such […]

Types of UCaaS Architectures: Single, Multi, and Hybrid

Posted on April 27, 2021

A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.

7 Ways to Promote Your Webinar

Posted on April 20, 2021

Putting on a webinar is an excellent way to engage your audience, especially if you’re marketing for a B2B brand. Even before the pandemic normalized digital experiences, 73 percent of […]

Cloud Communications Tips for First Time Users

Posted on April 15, 2021

A new user base experienced cloud communications for the first time when companies had to create virtual work environments. This rapid adoption of cloud technologies was a necessity to keep business moving during the pandemic. Those new cloud adoptees and many that will follow, as digital transformation accelerates, likely have questions and concerns about the technology. To support first-timers, we’ve put together some critical cloud communication tips.

Upholstery Company Temporarily Switches to Mask-Making During COVID, Relied on Cloud Communications System to Help “Keep the Doors Open”

Posted on April 14, 2021

One business with an admirable story to tell is Royal Upholstery. They’ve been around since 1957 and are a multi-generational, family-owned company located in Spokane, Washington. Royal Upholstery specialize in supplying upholstery products, serving the Pacific Northwest and other nearby regions. When COVID hit, the company had to make some big decisions.

The Ultimate Guide to VoIP Options for Small Business

Posted on April 13, 2021

Is your phone system meeting the mark? For any small business, communication tools are imperative to success. Traditional legacy phones don’t offer much flexibility or functionality. They […]

UCaaS 101: Simplifying Unified Communications as a Service

Posted on April 8, 2021

Unified Communications as a Service (UCaaS) goes far beyond being a useful cloud-based tool. It’s driving significant changes in the way people work. But, it can be overwhelming if you’re new to the technology. We’ve unpacked the details in this guide: what it is, how it works, and how to empower your teams with it. It’s UCaaS 101 – the simplified information every business should have.

New to the Cloud? Here’s What You Need to Know

Posted on April 6, 2021

Is your business new to the cloud? You’re not alone. The cloud market has been increasing quickly over the past few years as businesses of all sizes – from SMBs and bootstrapped startups to global enterprises – have turned to cloud computing to solve problems, drive efficiencies, and stay competitive.