Intermedia Resource Center

Intermedia's Resource Center contains case studies, articles and white papers on hosted messaging and collaboration services and how they can benefit your business.

How Hosted Exchange Works and Benefits Businesses

Hosted Exchange buyer's guide White Paper

Hosted Exchange buyer's guide White Paper

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Messaging lies at the heart of a business’ ability to communicate, to interact quickly and effectively with everyone from employees and suppliers to clients and prospects. Download the Buyer’s Guide so you know what to look for in an Exchange solution.

Focus on What You Do Best: Top 3 Business Processes to Outsource Article

Focus on What You Do Best: Top 3 Business Processes to Outsource Article

By Johnathan McCormick, COO, Intermedia

According to a recent report from analyst firm Nelson Hall, the Business Process Outsourcing (BPO) market is poised to hit $450 billion by 2012 as companies continue to turn to outsourcing as a strategic move to maintain profits and thrive amid economic recovery. Outsourcing has been established as a typical practice for large companies, but there are also tremendous benefits for startup organizations as well. In fact, startups that outsource are able to focus more on their core activities and offer a level of stability to an environment that is constantly changing.

In this article, we will examine three specific business areas small businesses can outsource that will not only save money, but will also improve business functions and customer service.


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Google Gmail vs. Hosted Microsoft Exchange Article

Google Gmail vs. Hosted Microsoft Exchange Article

By Jonathan McCormick, Chief Operating Officer, Intermedia

More and more businesses are looking to hosted email services to reduce costs and ease management, and the choice often comes down to Google's Gmail (the key component of Google Apps) or a hosted version of Microsoft Exchange.


Learn why Hosted Exchange wins

Full-Service vs. Self-Service Outsourced IT: What to Consider When Evaluating Hosted Email Services Article

Full-Service vs. Self-Service Outsourced IT: What to Consider When Evaluating Hosted Email Services Article

By Jonathan McCormick, chief operating officer, Intermedia

As hosted solutions become more prevalent, so do the number of providers. When it comes to choosing the right hosted provider for your company’s email needs, it’s important to understand what hosted providers can and cannot offer in order to avoid confusion and mitigate the risk of adopting a hosted email solution that causes you more problems than it eliminates.


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An Overview of Microsoft Exchange Server 2010 White Paper

An Overview of Microsoft Exchange Server 2010 White Paper

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With the release of Microsoft Exchange Server 2010, Microsoft greatly enhanced many of the features it was already delivering in Microsoft Exchange Server 2007. For the first time the platform was developed with built-in hosting capabilities, providing subscribers with a more reliable Microsoft hosted Exchange service. Intermedia’s white paper, "An Overview of Microsoft Exchange Server 2010" provides a useful overview of Exchange 2010 and in particular, hosted Exchange 2010. Click here to download our free white paper "An Overview of Microsoft Exchange Server 2010".

The Case for Hosted Exchange White Paper

The Case for Hosted Exchange White Paper

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Intermedia commissioned a new white paper "The Case for Hosted Exchange" from industry research firm Osterman Research in order to provide additional tools to the marketplace regarding hosted Exchange. This white paper discusses the benefits of the hosted model versus an on-premise Exchange server including a detailed review of the costs of both. Click here to download white paper "The Case for Hosted Exchange".

What is Business Email? Article

What is Business Email? Article

"Business" email means that you use an advanced email 'server' such as Microsoft Exchange. As well as just email, you get online calendars, address book and mobility with BlackBerry®, iPhones and other smartphones.


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What is Microsoft Exchange? Article

What is Microsoft Exchange? Article

Microsoft Exchange email is far superior to the basic email still used by some businesses.


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Pain Free Migrations to Hosted Exchange Article

Pain Free Migrations to Hosted Exchange Article

Microsoft Exchange Server 2010 is now available and businesses are eager to upgrade their email technology. According to a recent survey by analyst firm Osterman Research, nearly 65 percent of IT decision makers are likely to consider deploying Exchange 2010 within the next six months. But, for most IT professionals, going from "determining a need" to "implementing a solution" on any IT project usually has the same sticking point: migration.


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Why you should consider migrating to hosted Exchange 2010 White Paper

Why you should consider migrating to hosted Exchange 2010 White Paper

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Microsoft Exchange is the leading messaging platform in the North American business market and offers a number of important functions, including email, calendaring, task management and other capabilities. Plus, Exchange is a key component of Microsoft’s unified communications vision and so is an important element for organizations that want to deploy unified communications using the Microsoft model. Exchange 2010 is the newest version of Exchange and offers a number of important features. Any organization that uses Exchange should seriously consider migrating to the newest version of the system.

Intermedia commissioned the white paper "Why You Should Consider Migrating to Hosted Exchange 2010" in order to provide additional tools to the marketplace regarding Exchange 2010 and in particular, hosted Exchange 2010. Click here to download our white paper on why you should consider migrating to hosted Exchange 2010.