Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTE
Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTE
Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTE
Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTE
Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTE
Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTE
Intermedia Unite® - Anywhere, Anytime Communications
Phone | Chat | Meetings | Files | Contact Center
GET A QUOTEFlexible communication and collaboration
Regardless of the change in business direction or worker environments, Unite ensures your communications remain consistent.
A consistent employee communication experience
Business Phone
Stay connected with people no matter where they are.
90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
Presence
Know real-time working status of your teammates anywhere.
Real-time notifications such as Available, Unavailable, Busy, and more.
Team Chat & SMS
Break away from your inbox with instant communications across any device.
Bring your teams and customers together with unlimited team chat and business SMS.
File Management
Share and collaborate on documents securely from any location.
Access, share, manage, and back up your files securely.
Build and maintain stronger customer relationships
Auto Attendant
Connect customers to the right person right away.
Automatic greetings along with fast and efficient call routing based on your business hours.
Hunt Groups
Ensure customers reach your people quickly and efficiently.
Route incoming calls to specific teams who share responsibility for answering them.
Video Conferencing
Safely and securely engage with your customers anywhere.
720p HD audio/video conferencing, screen sharing, interactive presentation tools, dedicated conference bridges and more.
Integrations
Build efficiency of customer interactions.
Integrate voice, video, messaging and contact center functionalities to optimize communications with business applications.
Flexibility to fit your workstyle
Mobile Device
Move business to your mobile device with the Unite Mobile App.
Handset, conference phones, headsets and more to keep your business running smoothly.
Desktop App
Communicate and collaborate from any computer with the Unite Desktop App.
Your business phone, messaging, file sharing, video conferencing and more in a single application.
Desk Phone
Plug-and-play, pre-configured devices based on your employee needs.
Take your business phone number, corporate directory, messages and voicemail on any mobile device.
Worry-Free communication service to manage your changing business needs
Administration
Sophisticated tools to onboard, customize, and manage users.
Manage users, services and devices from a single portal.
Analytics
Actionable insights to inform administrator decisions.
Gain insights on employee and system quality performance with real-time and historical reports.
Support
Reliable communication service with award winning support 24/7.
99.999% service reliability backed by SLAs and Intermedia’s JD Power-certified technical support team available via phone or chat.
Secure
Secure experience protecting your employee and customer data everywhere.
Guard your calls and data with Intermedia’s secure technology, industry compliancy standards and privacy policies.
Easy and Worry-Free
Easy to Use
Intuitive communication tools for employee productivity and working with customers from any location.
Easy to Set up
Deploys 100% remotely for any worker in any location with a simple internet connection.
Easy to Manage
Online tools that make management simple for remote workers.
Easy to Buy
Affordable pricing, scalable to any business of any size with no contracts.
A PC MAGAZINE EDITORS’ CHOICE FOR CLOUD COMMUNICATIONS
If we were still on an analog phone system we would have spent a lot of money forwarding all desk phone calls to cell.
ERIC CONRAD
Network Administrator, GKD
It was sort of chaotic, so to have one thing that remained consistent, it was comforting.
SHELLEY STEWART
CEO, Red Promotions
I literally unplugged my phone from work, brought it home and plugged it in, and it’s just like being in my office.
RON STONE
President, CEO, Adams Radio Group
Get More Information
VIDEOS
RESOURCES
Why Customers Choose Intermedia Unite
Intermedia Unite Plans and Pricing
Find out which Intermedia Unite plan is right for your business.
| Devices | Devices |
| 5 concurrent endpoints | 5 concurrent endpoints |
|
|
|
| Voice and PBX | Voice and PBX |
| 90+ Enterprise-grade calling features | 90+ Enterprise-grade calling features |
|
|
|
| Collaboration | Collaboration |
| 10 GB with File backup, sync and share | 10 GB with File backup, sync and share |
| Team chat | Team chat |
| Business SMS | Business SMS |
|
|
|
| Web and Audio Conferencing | Web and Audio Conferencing |
| 100 Participants HD web conferencing |
200 Participants HD web conferencing |
| 30 Participants Simultaneous video sharing |
30 Participants Simultaneous video sharing |
| 200 Participants Audio-only conferencing |
200 Participants Audio-only conferencing |
|
|
|
| Analytics | Analytics |
| QoS Dashboard | QoS Dashboard |
| Call History | Call History |
|
|
|
| Integrations | Integrations |
| Active Directory G-Suite® Integration Outlook® Integration Microsoft Teams® (Voice Integration) Microsoft Teams® (Meeting Integration) Slack® (Meeting Integration) Sugar CRM® Zoho CRM® ZendeskTM |
All Unite integrations + Salesforce® (Classic + Lightning) ServiceNowTM Microsoft DynamicsTM Oracle® |
|
|
|
| Hosted Exchange (add-on) | Host Exchange (included) |
Each Unite Account Includes:
Basic Voice and Telephony:
Unlimited calling
(US, Canada & Puerto Rico)
Local phone number
Extensions
Programmable line keys
Change phone idle screen display
HD Quality Voice
Call Pick-up
Caller ID
Call waiting, call transfer & call hold
Paging
Extension to Extension calling
Call Park
Call Park Pick-up
Intercom
Music on hold
Do not disturb
Voicemail
Unlimited Voicemail Storage
Call Recording
Receptionist module
Expansion module
Web Fax
Video Meeting & Conferencing:
Meeting Lock
Remove Participant
Integrated scheduling with Microsoft Office365 / Outlook / G Suite
Meeting Transcription
Meeting Notes
Screen Annotation
Remote Control
Collaboration:
Presence detection
1 on 1 instant messaging
Team messaging
Business SMS
Contact Sync
10 GB File backup, sync & share
Add-on: SecuriSync Additional Storage
Analytics:
Call Report Scheduling
QOS Dashboard
Call History
Supervisor Analytics
(Hunt Group Only)
Wallboards (Hunt Groups)
Add-on: Contact Center Expres
Security and Compliance:
Enterprise Grade Security
Carrier Grade Uptime Availability (99.999%)
HIPAA
GDPR
PCI
SOC-2
ISO 27001 and 9001
CPNI
Questions? Give us a call: 1.800.379.7729