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Intermedia Triple Shield Security™
Your data – and your reputation – are protected by Intermedia’s comprehensive, multi-layered security and compliance framework.
Protect Every Access Point
Safeguard accounts with adaptive authentication tools, like MFA, IP restrictions, and geo-fencing, to ensure only authorized users gain entry.
Secure Every Communication
All Intermedia applications are secure by design, with end-to-end encryption and compliance with global industry standards.
Defend the Cloud, 24/7
Data is stored in certified, geographically dispersed data centers continuously monitored by AI-driven threat detection systems and expert security teams.
Security
Comprehensive Identity and Data Protection
From login to data storage, Intermedia enforces security at every level of access and interaction.
Access Control
Role-based admin permissions with two-factor authentication and IP restrictions.
Spam & Caller Protection
AI-driven tools that detect and block spam calls, robocalls, and phishing attempts.
SAML Single Sign-On (SSO)
Integrates with Microsoft, Google, Okta, and other SSO providers to simplify and secure user access.
Mobile Device Management (MDM)
Enforce security policies, encryption, and remote wipe across all connected devices.
Password Policies
Customizable rules for password length, expiration, and failed attempts.
Advanced Email Protection
Robust anti-spam, anti-phishing, and anti-malware defense with admin-managed allow/block lists.
Highly Secure Cloud Infrastructure
Our infrastructure meets globally recognized security standards and is continuously monitored by certified experts.
TIER III+ DATACENTERS
Independently certified, geographically dispersed facilities with 24/7 surveillance.
PROACTIVE THREAT MONITORING
AI-powered systems detect anomalies in real-time and alert security engineers immediately.
CERTIFIED EXPERTISE
Our InfoSec team includes CISSP and CEH-certified professionals dedicated to testing, monitoring, and incident response.
Validation for our security and protection claims
Any cloud provider can claim to be secure. We have consulted with several independent sources to validate the claims we make.
Intermedia's cloud communications platform has ISO 27001 certification for information security best practices that meet the stringent requirements outlined by an Information Security Management System (ISMS). Download Intermedia's ISO Certificate of Registration here.
Intermedia's datacenters are audited to the SOC 1 Type 2 and SOC 2 Type 2 standard, which validates the provider's commitment to the trust principles of security, availability, processing integrity, confidentiality, and privacy. A public-facing SOC 3 report is then created, available here.
The Cloud Security Alliance (CSA) manages the Security, Trust, Assurance, and Risk (STAR) Registry, which lists cloud organizations who have been reviewed and approved by CSA. Intermedia has achieved CSA STAR Level 1 by submitting a Consensus Assessments Initiative Questionnaire (CAIQ) and is listed in the STAR Registry.
Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).
An independent auditor has issued an unmodified (clean) opinion that Intermedia has implemented controls that align with the applicable obligations and supporting standards of the European Union's Directive 2022/2555 for Network and Information Security (NIS2) and the European Union's Digital Operational Resilience Act (DORA), Regulation (EU) 2022/2554. The opinion letter is available for download here.
Intermedia maintains a comprehensive privacy policy. In addition, we are registered with the US Department of Commerce as compliant with US-EU and US-Swiss Safe Harbor frameworks, which were created to bridge the gap between US and EU/Swiss data protection and privacy standards. All our EU and US customers benefit from this level of protection.
Built-in Compliance for Every Industry
Intermedia’s Triple Shield Security™ framework helps you meet today’s most demanding data protection and privacy requirements—without adding complexity to your workflows.
PRIVACY REGULATIONS
Supports GDPR, UK GDPR, CCPA, and CPRA compliance with tools for data access, control, and deletion requests.
HEALTHCARE
HIPAA and NHS-compliant infrastructure safeguards patient information with encryption, access controls, and audit logs.
FINANCIAL SERVICES
Comprehensive controls to help meet FINRA, GLBA, and SOX requirements, including data retention, encryption, and access management.
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