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Read our latest insights and information about intelligent communications, business productivity, and more, on the Intermedia blog.
Discover how mobile tech benefits patient care, enhances efficiency, and supports digital transformation.
Rob Oscanyan
Intermedia
With Intermedia Unite®, a full office communications suite goes wherever you go.
Recognized for excellence in cloud communications and customer support for the 9th year in a row.
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"A white-label VoIP app gives you a fast, cost-effective way to expand your business offering while keeping full control over your brand…"
Mark Sher
"AI-driven integration is helping us deliver a more seamless customer experience across unified communications and contact center."
Robert Handel
Senior Vice President of Cloud Strategy, LDI
Your data – and your reputation – are protected by Intermedia’s comprehensive, multi-layered security and compliance framework.
Safeguard accounts with adaptive authentication tools, like MFA, IP restrictions, and geo-fencing, to ensure only authorized users gain entry.
All Intermedia applications are secure by design, with end-to-end encryption and compliance with global industry standards.
Data is stored in certified, geographically dispersed data centers continuously monitored by AI-driven threat detection systems and expert security teams.
Security
From login to data storage, Intermedia enforces security at every level of access and interaction.
Role-based admin permissions with two-factor authentication and IP restrictions.
AI-driven tools that detect and block spam calls, robocalls, and phishing attempts.
Integrates with Microsoft, Google, Okta, and other SSO providers to simplify and secure user access.
Enforce security policies, encryption, and remote wipe across all connected devices.
Customizable rules for password length, expiration, and failed attempts.
Robust anti-spam, anti-phishing, and anti-malware defense with admin-managed allow/block lists.
Files, calls, meetings, and chats are encrypted both in transit and at rest, with policy-based encryption options for sensitive emails.
Redundant backups across multiple data centers support easy recovery and help meet regulatory requirements.
Customers can choose their data storage region and are protected against unauthorized government access.
Independently certified, geographically dispersed facilities with 24/7 surveillance.
AI-powered systems detect anomalies in real-time and alert security engineers immediately.
Our InfoSec team includes CISSP and CEH-certified professionals dedicated to testing, monitoring, and incident response.
Any cloud provider can claim to be secure. We have consulted with several independent sources to validate the claims we make.
Intermedia's cloud communications platform has ISO 27001 certification for information security best practices that meet the stringent requirements outlined by an Information Security Management System (ISMS). Download Intermedia's ISO Certificate of Registration here.
Intermedia's datacenters are audited to the SOC 1 Type 2 and SOC 2 Type 2 standard, which validates the provider's commitment to the trust principles of security, availability, processing integrity, confidentiality, and privacy. A public-facing SOC 3 report is then created, available here.
The Cloud Security Alliance (CSA) manages the Security, Trust, Assurance, and Risk (STAR) Registry, which lists cloud organizations who have been reviewed and approved by CSA. Intermedia has achieved CSA STAR Level 1 by submitting a Consensus Assessments Initiative Questionnaire (CAIQ) and is listed in the STAR Registry.
Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).
An independent auditor has issued an unmodified (clean) opinion that Intermedia has implemented controls that align with the applicable obligations and supporting standards of the European Union's Directive 2022/2555 for Network and Information Security (NIS2) and the European Union's Digital Operational Resilience Act (DORA), Regulation (EU) 2022/2554. The opinion letter is available for download here.
Intermedia maintains a comprehensive privacy policy. In addition, we are registered with the US Department of Commerce as compliant with US-EU and US-Swiss Safe Harbor frameworks, which were created to bridge the gap between US and EU/Swiss data protection and privacy standards. All our EU and US customers benefit from this level of protection.
Supports GDPR, UK GDPR, CCPA, and CPRA compliance with tools for data access, control, and deletion requests.
HIPAA and NHS-compliant infrastructure safeguards patient information with encryption, access controls, and audit logs.
Comprehensive controls to help meet FINRA, GLBA, and SOX requirements, including data retention, encryption, and access management.