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Intermedia's 2016 IT Confidence Index reveals the challenges faced by IT professionals and the level of confidence they feel in their abilities to provide general IT services to their users, protect their companies from cyber threats, and navigate through the complex technologies of today and tomorrow.
As IT service providers, you are in a unique position to help your clients succeed in these areas. This checklist offers 10 ways to boost your clients' IT confidence and help directly address the issues uncovered in our 2016 IT Confidence Index Report.