Upgrade to What's Next with Zero Migration Cost

Service Transition Enablement Program (STEP) enables Service Providers to migrate from aging voice and Unified Communications platforms to a modern, AI-driven intelligent communications service.

Talk to a Migration Expert
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Tools, Expertise, and Partner Resources

STEP provides everything you need to implement a successful migration program.

White-Glove Migration Team

Intermedia's dedicated onboarding team—made up of experienced project managers and engineers - guides SPs through every step of the journey.

Automated Migration Tools

Purpose-built tools that automatically extract user and feature data from legacy platforms, upload configurations into Intermedia's servers, and rehome end-user devices.

Marketing Support

A full suite of resources, including ready-to-use campaigns, customizable sales enablement materials, and customer training tools, as well as overlay marketing resources.

How Migration Works

With hundreds of thousands of voice users successfully moved over the past five years, Intermedia will use our best practices to get you migrated.

01
Discovery & Planning

A dedicated project manager and technical engineer oversee discovery, network assessments, number porting, and device provisioning.
Customer Migration: How It Works - 1

02
Automated Extraction & Mapping

Using Intermedia's automated migration tools, the team will seamlessly move user feature configurations and devices.
Customer Migration: How It Works - 2

03
Provisioning, Testing & Cutover

Configurations are validated, numbers are ported, and devices are re-homed with rollback safeguards in place to ensure a seamless transition.
Customer Migration: How It Works - 3

04
Launch & Go-to-Market Support

Intermedia provides overlay resources and materials to assist and accelerate the migration process.
Customer Migration: How It Works - 4

Ready to migrate your customer base?

Intermedia specialists can help you plan a smooth transition that protects your customers and your margins.
Contact Us to Get Started