Prevent dropped or choppy calls
Auto failover and QoS your VPNs
High performance access to business apps
Bigleaf Cloud-first SD-WAN is the next generation of Internet optimization – based on the natural redundancy found in leaf veins. It connects you through their plug and play router in your office, to their gateway clusters in the Cloud, providing end-to-end visibility and control.
Their Software Defined Wide Area Network (SD-WAN) technology ensures that your business-critical applications (especially VoIP) are prioritized across your Internet connections, and that all traffic flows are routed over the best connection in real-time.
VoIP traffic has some of the most stringent performance requirements of all Internet traffic. Different VoIP implementations and codecs respond in varying ways to network issues, so performance may be poor and unstable.
The following shows the performance impact of several basic metrics on VoIP:
| GOAL | NOTICEABLE ISSUE | UNUSABLE | |
| PACKET LOSS | 0.01% | 0.5-2% | 5% |
| LATENCY | 20ms | 50-100ms | 200ms |
| JITTER | 10ms | 30-100ms | 150ms |
Bigleaf constantly monitors each circuit for packet loss, latency, and jitter. If they detect an issue, they’ll make changes to the routing and respond by changing the load balance of the circuits according to the severity of the problem:
| SEVERITY | EXAMPLE | AVG RESPONSE |
|---|---|---|
| MINOR | 1% PACKET LOSS | 45 SECONDS |
| MAJOR | 10% PACKET LOSS | 8 SECONDS |
| OUTAGE | 70% PACKET LOSS | 3 SECONDS |
Note: Response time is slower for less severe issues to prevent excessive movement of traffic between circuits and to allow for the activation of our dynamic QoS feature.
Bigleaf's Dynamic QoS feature detects and responds to changes in available circuit throughput when sensitive traffic could be affected, and prioritizes both inbound and outbound VoIP traffic. Their Dynamic QoS detects the bandwidth bottleneck in the path to and from the customer's site and adapts QoS policies to ensure traffic isn't buffered in QoS-unaware ISP routers.
Because Bigleaf handles public IP addressing in their cloud, real-time applications aren't interrupted during circuit outages and your VoIP calls stay intact. Before your traffic traverses the path between their core and your building, they encapsulate each packet in a tunnel which enables them to provide you with static IP addresses that don't change when your traffic moves between circuits.
When one of your Internet circuits experiences issues such as packet loss, latency, jitter, congestion, or an outage, your VoIP call is moved to a higher-quality circuit in real-time. The Bigleaf monitoring system constantly measures circuit performance in both directions, evaluates traffic flows from your applications, and adapts to changing conditions in real-time based on algorithms and alarm thresholds.
Bigleaf Networks is the intelligent networking service that optimizes Internet and Cloud performance by dynamically choosing the best connection based on real-time usage and diagnostics. Inspired by the natural architecture of leaves, the Bigleaf Cloud-first SD-WAN platform leverages redundant connections for optimal traffic re-routing, failover and load-balancing. The company is dedicated to providing a better Internet experience and ensuring peace of mind with simple implementation, friendly support and powerful technology. Founded in 2012, Bigleaf Networks is VC-backed, with service across North America.