Video | Phone | Chat | Contact Center | Files
Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.
Desk PhoneFree with Unite
HeadsetFree with Contact Center
Work securely, productively,
efficiently, and intelligently from anywhere while building stronger customer relationships
Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR).
Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.
Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
Build greater efficiency into customer interactions. Integrate voice, video, messaging, and contact center functionalities.
Eliminates the complexity of securing your communications while giving you peace of mind that your business data is protected
The greatest vulnerability and easiest target for hackers to exploit are end users. Unite protects against unauthorized access and flags suspicious activity.
Data is encrypted and applications are built and tested to help ensure your business communications are secured against cyberattacks.
Highly secure datacenters, a 24/7 security team, intrusion detection, and more help safeguard your data against the most sophisticated hackers.
Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.
Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time intelligent analytics.
99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified* technical support, with experts available via phone or chat.
* Recognized for providing "An Outstanding Customer Service Experience" in Assisted Technical Support.
Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.
Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.
Securely capture your organization’s Unite calls, SMS, and chat conversations, and ensure the information is easy to find whenever it's needed with Intermedia Unite Archiving.
Unite Archiving seamlessly integrates with Unite and automatically captures chat, SMS, and voice data without administrative or user action.
Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.
Designed for Unite, Unite Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.
Supports HIPAA, FINRA and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.
Intuitive communication tools make employee-customer interactions effective from anywhere.
Online tools make user and device management simple for remote admins.
Deploys 100% remotely for any worker in any location with a simple internet connection.
Affordable pricing, scalable to any business of any size with no contracts.
If we were still on an analog phone system we would have spent a lot of money forwarding all desk phone calls to cell.
Network Administrator, GKD
It was sort of chaotic, so to have one thing that remained consistent, it was comforting.
CEO, Red Promotions
I literally unplugged my phone from work, brought it home and plugged it in, and it’s just like being in my office.
President, CEO, Adams Radio Group
A PC Magazine Editors’ Choice for Cloud Communications
Choose one of these FREE Devices
Elevate X303W Desk Phone
Yealink T33G Desk Phone
Yealink WH62 Mono Headset
*Headset free with Contact Center seat addition. Rebate applies for Pro or Enterprise licenses.
Or $85 Instant Rebatewith Unite Pro & Enterprise
Offer applies to Unite Pro, Unite Enterprise and Contact Center Pro plans. It does not apply to new lines of Intermedia's legacy Intermedia Cloud PBX service.
Find out which Intermedia Unite plan is right for your business
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
Designed for the executive who requires larger meeting and more collaboration features.