Intelligent Cloud Communications
Phone | Video | Chat | SMS | Files | Contact Center | Archiving
Features
AI Solutions
AI Call Recap
AI Call Recap automatically analyzes your recorded calls and delivers a complete post-call package - transcription, sentiment, topic breakdown, and summary.
AI Meeting Recap
Automatically transcribes and summarizes meetings, delivering action items, key topics, and transcripts. Saves time, boosts engagement, and ensures clear next steps for every participant.
AI Assistant
AI Assistant streamlines routine and complex tasks—writing content, summarizing emails, translating text, solving problems, generating code, and more—without leaving the Unite app.
AI Topics & Trends (Coming Soon)
Surfaces recurring customer issues, sentiment shifts, and conversation patterns across calls. Equips managers to coach effectively, identify blind spots, and make data-driven decisions.
