Wherever, Whenever

Video | Phone | Chat | Contact Center | Files

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Unite screenshot - phone, desktop and mobile app

Desk Phone

Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.


The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Integrated with Contact Center

Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.


Desk Phone

Desk Phone
Free with Unite


Free with Contact Center



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All About Intermedia's Unified Communications

What is Unified Communications?

With any successful business comes the need for good communication and collaboration. Using tools such as business phones, video conferencing, chat/instant messaging, texting, and file sharing/management is a necessity for the functionality of a modern-day business. Having all these features separately is not only more expensive but it can be complicated to patch together.

Unified Communications as a Solution (or UCaaS) brings all these communication and collaboration tools together in one seamless experience for increased productivity and enhanced customer interactions.

Communicate how you want,
wherever you are

Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships

Business Phone

Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR).

Video Conferencing

Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.

Team Chat

Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.

File Management

Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

Communicate how you want

Features that maximize efficiency, productivity and control


Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.


Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..


Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.


Build greater efficiency into customer interactions. Integrate voice, video, messaging, and contact center functionalities.

Unite Rooms

Keep your remote and in-office workforce even more connected by extending the powerful collaboration capabilities of Unite to any conference room, giving an integrated experience for video conferencing and screen sharing.

Company Messaging

Let customers communicate with your business the way they want, through texting. Enable your business phone number for SMS/MMS.

AI Assistant

Increase productivity using Generative AI to access information more easily and help with daily tasks right within the mobile and desktop app.

Intermedia Triple Shield Security Logo

Intermedia Triple Shield Security

Eliminates the complexity of securing your communications while giving you peace of mind that your business data is protected

Protect User Access

The greatest vulnerability and easiest target for hackers to exploit are end users. Unite protects against unauthorized access and flags suspicious activity.

Secure Applications

Data is encrypted and applications are built and tested to help ensure your business communications are secured against cyberattacks.

Defend the Cloud

Highly secure datacenters, a 24/7 security team, intrusion detection, and more help safeguard your data against the most sophisticated hackers.

Intuitive, intelligent, informative, with industry-leading support


Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.


Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time intelligent analytics.


99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified* technical support, with experts available via phone or chat.

* Recognized for providing "An Outstanding Customer Service Experience" in Assisted Technical Support.

Unite, the perfect complement to Microsoft Teams

Powerful Phone System

Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.

Integration Your Way

Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.

Advanced Features

Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.

Trusted Microsoft Partner

Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.

Preserve, Search and Retrieve Unite Communications

Securely capture your organization’s Unite calls, meetings, SMS, and chat conversations, and ensure the information is easy to find whenever it's needed with Intermedia Archiving.

Automated data capture

Intermedia Archiving seamlessly integrates with Unite and automatically captures chat, SMS, voice and meeting data without administrative or user action.

Powerful contextual search

Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.

Seamless integration

Designed for Unite, Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.

Regulations and compliance

Supports HIPAA, FINRA and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.


Easy and Worry-Free

Easy to Use

Intuitive communication tools make employee-customer interactions effective from anywhere.

Easy to Manage

Online tools make user and device management simple for remote admins.

Easy to Set Up

Deploys 100% remotely for any worker in any location with a simple internet connection.

Easy to Buy

Affordable pricing, scalable to any business of any size with no contracts.

PC Magazine Editors’ Choice Logo

A PC Magazine Editors’ Choice for Cloud Communications

Why Customers Choose Intermedia

New Limited Time Offer!
Free Device or Instant Rebate

Choose one of these FREE Devices

Unite X303W Desk Phone Image

Unite X303W
Desk Phone

  • 2.4'' Pixel Color Screen
  • 2.4/5 GHz Wi-Fi
  • Dual 10/100 Ethernet Ports
Yealink T34W Desk Phone Image

Yealink T34W
Desk Phone

  • 2.4'' Color LCD Display
  • 2.4/5 GHz Wi-Fi
  • Dual Gigabit Ethernet Ports
Yealink T33G Desk Phone Image

Yealink T33G
Desk Phone

  • 2.4'' 320x240-pixel Color Display with Backlight
  • Dual Gigabit Ethernet Ports
  • PoE Support
Yealink WH62 Mono Headset Image

Yealink WH62
Mono Headset

  • Acoustic Shield Technology
  • Wireless Range up to 525ft
  • 13 Hours of Talk Time

*Headset free with Contact Center seat addition. Rebate applies for Pro or Enterprise licenses.

Or $85 Instant Rebate
with Unite Pro & Enterprise

See the Terms and Conditions

Offer applies to Unite Pro, Unite Enterprise and Contact Center Pro plans. It does not apply to new lines of Intermedia's legacy Intermedia Cloud PBX service.

Intermedia Unite Plans and Pricing

Find out which Intermedia Unite plan is right for your business.



per user / per month

Get quote

Designed for the mobile knowledge worker with voice, chat, and video for collaboration.



per user / per month

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Designed for the executive who requires larger meeting and more collaboration features.

Compare Plans
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