Unite For Teams Advanced

Seamlessly Integrate Advanced Calling, SMS, and More into Microsoft Teams—No Extra Phone License Needed

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Unite For Teams Advanced:
All-in-One Solution

Unite for Teams Advanced is designed to transform how you communicate and collaborate. If your business relies on Microsoft Teams for collaboration (chat, meetings, files), this integration is the perfect solution to enhance your efficiency, streamline your operations, and boost productivity—all within the familiar Teams app.

Unite For Teams Advanced

Unite For Teams Advanced: Seamless Communication & Collaboration

Intermedia enhances Microsoft Teams by streamlining communication, improving customer interactions, and boosting productivity for businesses using MS Teams.

HIGH-QUALITY PHONE CALLS

Enjoy crystal-clear, reliable phone calls without leaving the Teams app, all backed by our 99.999% uptime.

ADVANCED CALL CENTER

Boost efficiency with call center features like queues, monitor, whisper, barge, and wallboards.

CALL QUEUE MANAGEMENT

Optimize call handling and ensure no call goes unanswered.

BUSINESS SMS

Send and receive text messages seamlessly from within Teams.

GLOBAL CONNECTIVITY

Stay connected with unlimited calling minutes and free calls to 33 countries.

PRESENCE SYNC

Sync presence between Teams and Unite to avoid interruptions and maintain workflow.

ADVANCED CALL ANALYTICS

Gain valuable insights into your call performance with detailed analytics.

30-DAY ROLLING ARCHIVING

Automatic 30-day rolling retention of SMS, call history, recording, and voicemails.

CRM INTEGRATIONS

Connect effortlessly with popular CRM platforms like Salesforce, ServiceNow, and more.

LOBBY/CONFERENCE ROOM SUPPORT

Enhance communication in shared spaces with lobby and conference room phone support.

All your Collaboration and Communication needs in One App

Designed for businesses that use Teams for collaboration, Unite For Teams Advanced provides advanced telephony capabilities - all without a Microsoft phone license.

SEAMLESS INTEGRATION

Integrate Unite’s advanced cloud-based phone system directly into Microsoft Teams – no need for an additional Teams Phone license.

SINGLE APP EXPERIENCE

Consolidate communication and collaboration tools right in your Teams app, reducing complexity and simplifying the user experience.

BUSINESS CONTINUITY

With Unite for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences an outage.

ADVANCED CALL MANAGEMENT

Optimize call handling and enhance communication with features like call queues, monitor, whisper, and barge.

EXCEPTIONAL SUPPORT

Get exceptional support from Intermedia, a trusted Microsoft Gold Partner and JD Power-certified leader.

MICROSOFT-CERTIFIED CONTACT CENTER

Microsoft has certified that Intermedia’s Contact Center integration with Teams has met their rigorous quality standards.

All your Collaboration and Communication needs in One App

Unite For Teams Advanced

Explore how Unite’s advanced communication features work together with Microsoft Teams’ collaboration features, all inside the Teams app.

FEATURE Teams Logo Use Teams for Unite LogoUse Unite for
Chat/Instant Messaging •  
Video Meetings •  
File Sharing & Cloud Storage •  
Enterprise PBX   •
Unlimited Domestic Calling   •
Unlimited International Calling to 33 countries
Click for more details		   •
Free Phone   •
30-Day Rolling Archiving (for SMS, call records, call recordings, and voicemails)
Click for more details		   •
Business SMS   •
Unite Mobile App   •
Phone Features (Call Forward, Hold, 3-way)   •
Call Center (Monitor, Barge, Whisper)   •
Call Queuing    •
Automated Attendant    •
Advanced Hunt Groups   •
Reporting & Analytics   •
Voicemail & Transcription   •
Call Recording   •
Music on Hold   •
3rd Party Integrations (Salesforce, ServiceNow, NetSuite, and more)   •
J.D. Power-certified 24/7 support   •
See Plans and Pricing here
Learn More Resource for Teams

Learn More

Get Unite's advanced communications capabilities and Microsoft Teams' collaboration in a seamless, single-app experience.

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