Preserve, Search and Retrieve Unite Communications

Securely capture your organization’s Unite calls, chats and SMS conversations, and ensure the information is easy to find whenever it's needed.

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Automatic Data Capture

Capture and retain calls, chats and SMS to help ensure your communications are preserved in one place.

Find What You Need

Powerful, contextual search to quickly find Unite conversations when you need them.

Support Compliance

Facilitates compliance with internal governance and regulatory requirements for retention, retrieval and security.

Secure Archive

Data is encrypted at rest and in transit, and multifactor authentication protects data from access by unauthorized users.

Intermedia Unite Archiving

Tap into business information that's been shared via calls, chats, or SMS

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for the life of the plan.

Find Information When You Need It

Automatically preserve, search and retrieve your critical business communications.

Automated data capture

Unite Archiving automatically captures chat, SMS and voice data without administrative or user action (after the initial activation).

Powerful contextual search

Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.

Seamless integration

Designed for Unite, Unite Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.

Foundation for AI-driven Intelligence

Preserves a rich repository of institutional knowledge to enable more informed, efficient, productive, and smarter organizations.

Find Information When You Need It

Compliance and Security Capabilities

Lower the burden on your operations, compliance and legal teams by enabling fast, powerful search and retrieval.

Regulations and compliance

Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.

Data residency

Unite Archiving addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.

Retention period

Choose to store data for as long as your business case requires with retention options of up to ten years.


Data is uploaded securely and encrypted in transit and at rest with multi-factor authentication to protect access and limit export to authorized users.


Tap into business information that’s been shared via calls, chats or SMS

Are you challenged with finding information from past digital conversations quickly? Do you operate in a regulated industry? Do you wish you had a more complete record of business interactions? Watch the video to learn how Intermedia Unite Archiving helps you find critical business information when you need it.

Easy and Worry-Free

Easy to Deploy

Add Unite Archiving to your Unite service with just a few clicks in our HostPilot® control panel.

Easy to Integrate

Tight integration with Unite ensures data is captured and stored with full integrity.

Easy to Use

Quickly search archived calls, chats, and SMS by sender, recipient, attachment type, etc. for easy retrieval.

Easy to Comply

Supports compliance with FINRA, HIPAA, GDPR, and other regulations.

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7 years certified:
Recognized for Providing "An Outstanding Customer Service Experience" in Assisted Technical Support.

Why Customers Choose Intermedia

Plans and Pricing

Unite + Unite Archiving

Unite Archiving is available with Intermedia Unite, our premier cloud communications solution for businesses of all sizes. See our plans and pricing today to learn more about keeping your Unite communications securely stored and easily accessible.

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