Intermedia For Teams

Intermedia Unite for Teams Plans and Pricing

Intermedia’s Microsoft Teams Phone solution offers a cloud-based, scalable phone system that enhances your unified communications experience. Find out which Intermedia Unite for Teams plan is right for your business.

For Teams PRO

$22.99

per user/per month

An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features.

 

  • Operates inside MS Teams
  • Includes Free Device
  • Enterprise-grade phone system with 100+ calling features
  • Unlimited domestic and international calling for 33 countries
  • Business Texting 500/user/mo
  • 30-days rolling Archiving retention
  • AI Call Recap
  • Advanced Call Queues/Hunt Groups
  • Ability to mix and match licenses
  • CRM Integrations, like Salesforce, ServiceNow and more

FOR TEAMS ENTERPRISE

$28.99

per user/per month

An integrated, single-app solution built for power-users who rely on Microsoft Teams for collaboration and need enhanced file storage and expanded business texting capabilities.

Everything in PRO, PLUS

  • File storage: 200 GB/user
  • Business Texting 1000/user/mo
  • AI Coaching, Topics and Trends

Built for small businesses and enterprises alike with real-time audio conferencing and exceptional phone call quality.

Feature Comparison

For Teams PRO For Teams Enterprise
Mix and Match Licenses
Free Device
Number of Concurrent Endpoints 5 5
Desktop App
Mobile App
Unlimited Calling

Free International Calling

Click for more details
33 countries 33 countries
Local Number
Toll-Free Number Additional Charge Additional Charge
Auto Attendant
Caller ID
User Call Forwarding
AI Call Insights Coming Soon Coming Soon
Hunt Groups with Agent Log In/Out
Call Transfer, Call Hold, 3-Way Calling, Music on Hold
Hot Desking
Paging
Call Park/Pickup
Intercom
SPAM Call Blocking/Tagging
Emergency Services Notification
Voicemail
Voicemail Transcription
Call Recording
Web Fax
ARCHIVING

30-days retention.

Click for more details
1yr, 3yr, 7yr, 10yr retention plans
Additional Charge
Additional Charge
COLLABORATION & PRODUCTIVITY
Presence Detection/2-Way Sync
User Texting
500
1000

Company Messaging

Click for more details
Additional Charge
Additional Charge
Unite Envision Analytics
QoS Dashboard
Call History
Service Adoption Dashboard
Extend Integrations
Active Directory
Embedded MS Teams Calling
Chrome (Click to Call)
G Suite, Outlook, Slack (Meeting Integration), Outlook/Office 365 (Meetings Integration), Generic CRM Screen Pop
Sugar CRM, Zoho CRM, Zendesk
Salesforce, Service Now, NetSuite, MS Dynamics
Call Center Features
Agent Log in and Log out
Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
Smart Greetings and Additional Call Recording Storage
Wallboards and Scheduled/Graphical Reports
Supervisor Functions (Monitor, Whisper, Barge)
For Teams PRO
$22.99
  • Mix and Match Licenses
  • Free Devices
  • Number of concurrent endpoints: 5
  • Desktop App
  • Mobile App
  • Unlimited Calling
  • Free International Calling: 33 Countries Click for more details
  • Local Number
  • Toll-Free Number: Additional Charge
  • Auto Attendant
  • Caller ID
  • User Call Forwarding
  • AI Call Insights: Coming Soon
  • Hunt Groups with Agent Log In/Out
  • Call Transfer, Call Hold, 3-Way Calling, Music on Hold
  • Hot Desking
  • Paging
  • Call Park/Pickup
  • Intercom
  • SPAM Call Blocking/Tagging
  • Emergency Services Notification
  • Voicemail
  • Voicemail Transcription
  • Call Recording
  • Web Fax
  • ARCHIVING
  • 30-days retention
    Click for more details
  • 1-Yr, 3-Yr, 7-Yr, 10-Yr Retention Plans: Additional Charge
  • COLLABORATION & PRODUCTIVITY
  • Presence Detection/2-Way Sync
  • User Texting: 500
  • Company Messaging: Additional Charge
  • ENVISION ANALYTICS
  • QoS Dashboard
  • Call History
  • Service Adoption Dashboard
  • EXTEND INTEGRATIONS
  • Active Directory
  • Embedded MS Teams Calling
  • Chrome (Click to Call)
  • G Suite, Outlook, Slack (Meeting Integration), Outlook/Office 365 (Meetings Integration), Generic CRM Screen Pop
  • Sugar CRM, Zoho CRM, Zendesk
  • Salesforce, ServiceNow, NetSuite, MS Dynamics
  • CALL CENTER FEATURES
  • Agent Log in and Log out
  • Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
  • Smart Greetings and Additional Call Recording Storage
  • Wallboards and Scheduled/Graphical Reports
  • Supervisor functions (Monitor, whisper, barge)
For Teams ENTERPRISE
$28.99
  • Mix and Match Licenses
  • Free Devices
  • Number of concurrent endpoints: 5
  • Desktop App
  • Mobile App
  • Unlimited Calling
  • Free International Calling: 33 Countries Click for more details
  • Local Number
  • Toll-Free Number: Additional Charge
  • Auto Attendant
  • Caller ID
  • User Call Forwarding
  • AI Call Insights: Coming Soon
  • Hunt Groups with Agent Log In/Out
  • Call Transfer, Call Hold, 3-Way Calling, Music on Hold
  • Hot Desking
  • Paging
  • Call Park/Pickup
  • Intercom
  • SPAM Call Blocking/Tagging
  • Emergency Services Notification
  • Voicemail
  • Voicemail Transcription
  • Call Recording
  • Web Fax
  • ARCHIVING
  • 30-days retention
    Click for more details
  • 1-Yr, 3-Yr, 7-Yr, 10-Yr Retention Plans: Additional Charge
  • COLLABORATION & PRODUCTIVITY
  • Presence Detection/2-Way Sync
  • User Texting: 1000
  • Company Messaging: Additional Charge
  • ENVISION ANALYTICS
  • QoS Dashboard
  • Call History
  • Service Adoption Dashboard
  • EXTEND INTEGRATIONS
  • Active Directory
  • Embedded MS Teams Calling
  • Chrome (Click to Call)
  • G Suite, Outlook, Slack (Meeting Integration), Outlook/Office 365 (Meetings Integration), Generic CRM Screen Pop
  • Sugar CRM, Zoho CRM, Zendesk
  • Salesforce, ServiceNow, NetSuite, MS Dynamics
  • CALL CENTER FEATURES
  • Agent Log in and Log out
  • Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
  • Smart Greetings and Additional Call Recording Storage
  • Wallboards and Scheduled/Graphical Reports
  • Supervisor functions (Monitor, whisper, barge)
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