Intermedia Unite for Teams Plans and Pricing
Intermedia’s Microsoft Teams Phone solution offers a cloud-based, scalable phone system that enhances your unified communications experience. Find out which Intermedia Unite for Teams plan is right for your business.
For Teams PRO
$22.99
per user/per month
An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features.
- Operates inside MS Teams
- Includes Free Device
- Enterprise-grade phone system with 100+ calling features
- Unlimited domestic and international calling for 33 countries
- Business Texting 500/user/mo
- 30-days rolling Archiving retention
- AI Call Recap
- Advanced Call Queues/Hunt Groups
- Ability to mix and match licenses
- CRM Integrations, like Salesforce, ServiceNow and more
FOR TEAMS ENTERPRISE
$28.99
per user/per month
An integrated, single-app solution built for power-users who rely on Microsoft Teams for collaboration and need enhanced file storage and expanded business texting capabilities.
Everything in PRO, PLUS
- File storage: 200 GB/user
- Business Texting 1000/user/mo
- AI Coaching, Topics and Trends
Built for small businesses and enterprises alike with real-time audio conferencing and exceptional phone call quality.
Feature Comparison
| For Teams PRO | For Teams Enterprise | ||||
|---|---|---|---|---|---|
| Mix and Match Licenses | • | • | |||
| Free Device | • | • | |||
| Number of Concurrent Endpoints | 5 | 5 | |||
| Desktop App | • | • | |||
| Mobile App | • | • | |||
| Unlimited Calling | • | • | |||
Free International Calling Click for more details |
33 countries | 33 countries | |||
| Local Number | • | • | |||
| Toll-Free Number | Additional Charge | Additional Charge | |||
| Auto Attendant | • | • | |||
| Caller ID | • | • | |||
| User Call Forwarding | • | • | |||
| AI Call Insights | Coming Soon | Coming Soon | |||
| Hunt Groups with Agent Log In/Out | • | • | |||
| Call Transfer, Call Hold, 3-Way Calling, Music on Hold | • | • | |||
| Hot Desking | • | • | |||
| Paging | • | • | |||
| Call Park/Pickup | • | • | |||
| Intercom | • | • | |||
| SPAM Call Blocking/Tagging | • | • | |||
| Emergency Services Notification | • | • | |||
| Voicemail | • | • | |||
| Voicemail Transcription | • | • | |||
| Call Recording | • | • | |||
| Web Fax | • | • | |||
| ARCHIVING | |||||
30-days retention. Click for more details |
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1yr, 3yr, 7yr, 10yr retention plans |
Additional Charge |
Additional Charge |
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| COLLABORATION & PRODUCTIVITY | |||||
Presence Detection/2-Way Sync |
• |
• |
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User Texting |
500 |
1000 |
|||
Company Messaging Click for more details |
Additional Charge |
Additional Charge |
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| Unite Envision Analytics | |||||
QoS Dashboard |
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Call History |
• |
• |
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Service Adoption Dashboard |
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| Extend Integrations | |||||
Active Directory |
• |
• |
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Embedded MS Teams Calling |
• |
• |
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Chrome (Click to Call) |
• |
• |
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G Suite, Outlook, Slack (Meeting Integration), Outlook/Office 365 (Meetings Integration), Generic CRM Screen Pop |
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Sugar CRM, Zoho CRM, Zendesk |
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Salesforce, Service Now, NetSuite, MS Dynamics |
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| Call Center Features | |||||
Agent Log in and Log out |
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Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management |
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Smart Greetings and Additional Call Recording Storage |
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Wallboards and Scheduled/Graphical Reports |
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Supervisor Functions (Monitor, Whisper, Barge) |
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| For Teams PRO | |
| $22.99 | |
|
| For Teams ENTERPRISE | |
| $28.99 | |
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