INTERMEDIA^®
ARCHIVING

What is Intermedia Archiving?

Intermedia Archiving automatically captures and stores Unite chat, SMS, voice data and meetings without administrative or user action for continual data retention. It offers a secure, searchable information archive to help quickly identify and retrieve relevant interactions for productivity use cases, and to support compliance and regulatory retention requirements. The solution is fast and easy to deploy and provides a powerful contextual search capability based on a view of all users across different channels.

Why would companies need an Archiving solution?

Your organizations' communication data has a lot of valuable knowledge, IP, and contextual insights. As organizations expand their use of voice calls and chat, business-critical and sensitive information is increasingly shared across these channels, making it critical to safeguard these communications from accidental or inappropriate deletion. Intermedia Archiving is built for organizations of all sizes across a wide variety of industries to help ensure critical business communications are captured, preserved, searchable and retrievable. Whether the customer is concerned about productivity and being able to find information when it's needed, or they operate in a regulated industry and need to adhere to specific retention, retrieval and security requirements, Intermedia Archiving is for them. Intermedia Archiving offers peace of mind to businesses that need reliable access to records of past communications content.

What Unite communications channels are archived?

Intermedia's Unite Archiving solution automatically captures and archives voice calls, SMS, and chats. Channels for backup include:

• Voice: call logs, phone call recordings, voicemails recordings, voicemail transcriptions.
• Chat: team and customer chat messages, attachments, reactions/ 'likes', GIFs, images, emojis, etc.
• SMS: SMS messages and images.
• Meetings: meeting logs, recordings, public chat and notes.

What Unite communications channels are archived?

Intermedia Archiving retention periods are flexible, and customers can choose retention lengths for up to 10 years depending on the organization's needs and any relevant regulatory requirements. Intermedia offers subscription packages of 1, 3, 7 and 10-year data retention periods depending on their use cases (compliance, legal and productivity archiving) and regulatory requirements (e.g., legal, healthcare, financial services).

Does Intermedia Archiving support regulatory compliance programs?

Archiving is designed to help organizations meet differing regulatory postures and requirements. The solution supports compliance with FINRA, HIPAA, SEC, IIROC, NAIC, CFTC, GDPR, MiFID II and other regulations. Unite Archiving offers optional WORM tamper-proof media storage to help comply with SEC Rule 17a-4. Additionally, data residency is supported in Intermedia US, Canadian, and European datacenters.

Is Intermedia's Archiving solution secure?

Intermedia Archiving includes the latest advances in security at its core. Intermedia's Triple Shield Security is a comprehensive, enterprise-grade cybersecurity solution that zeros in on potential security vulnerabilities - protecting user access, securing applications, and defending the cloud. Its powerful, multi-layer combination of sophisticated password management, data encryption, next gen anti-phishing protection, highly secure and monitored datacenters, and much more helps guard your business communications against cyberattacks.