*Product and feature availability may vary by region.
With HostPilot, it's simple to set up and manage user accounts across all their services. This makes it easy to onboard new employees, deprovision departing ones, and help keep your users happy and productive. It can even sync with an existing on-premises Active Directory.
With HostPilot, setting up new users and managing their services takes only a few seconds. Just enter basic user information into HostPilot and select the cloud services you want that user to have.
You can also change user settings, distribution lists, company contacts, disk space, and more. And HostPilot supports multiple levels of administrators so you can assign specific people to manage different Intermedia services.
You can also set up and manage user accounts with our HostPilot mobile app.
Are you already using Active Directory to manage on-premise applications? That’s great. HostPilot integrates with Active Directory, so you can keep your cloud services in sync with your on-premises applications. This gives you a single system of record for your users and services.
Intermedia provides a control panel for end users called My Services that lets your employees manage their Intermedia services. IT admins have complete control over what users can do in My Services: what services they can access and which permissions.
Now, instead of calling the help desk, users can perform many tasks themselves:
This document includes guidelines for setting up internal processes as well as specific actions to take when onboarding and offboarding employees.