Intermedia Contact Center integrations make it easy for businesses to leverage popular integrations - or build their own - to deliver smarter and more efficient Contact Center customer experiences.
Pre-Built:
- Ready-made integrations for many branded business applications, such as Salesforce or Slack.
Built For You:
- An events framework that allows for integration with many popular business applications.
Embed Intermedia Contact Center into everyday business applications across various teams to streamline workflows and maximize employee efficiency.
Integrate Intermedia Contact Center with your existing CRM systems to deliver more personalized experiences to each customer.
Connect Intermedia Contact Center with helpdesk management applications to drive better customer satisfaction through faster service.
Intermedia Unite™ is a full-featured UCaaS solution that combines cloud PBX voice, chat, business SMS, video conferencing and file sharing into a single platform. Enhance customer experience and drive more productivity by connecting Intermedia Unite to everyday business applications like Google®, Microsoft®, Salesforce®, and more.
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