Intermedia’s SMB Customers More Productive with Integrated Hosted Exchange and Hosted PBX

Company Enhances Its Hosted PBX Offering; Gives New Customers Free Phones and Conference Bridges to All Customers


Small and medium-sized businesses (SMBs) are discovering that cloud-based phone and email services enable them to run more efficiently and grow faster than ever before. Hosted PBX services, when integrated with Exchange and Outlook, offer SMBs capabilities – that were until recently only available to large enterprises – at dramatically lower price points. Intermedia, a global leader in cloud services and the world’s largest Microsoft Exchange hosting provider, announced enhancements to its enterprise-grade Hosted PBX offering, enabling customers to continue benefiting from the company’s investments in technology and infrastructure.

Intermedia’s Hosted PBX is a simple-to-manage and scalable VoIP-based business phone system that does not require customers to install or manage complicated, expensive on-premise equipment, and includes unlimited calling in the US and Canada. To expose more SMBs to these benefits, through December 31, 2012, new customers who sign up for a one year contract receive free Cisco phones for all their users. Intermedia is also offering each of its 500,000+ end users free conference bridges.

Intermedia has long recognized the benefits SMBs receive from the integration of email, contacts, calendaring, voice and IM technologies, and offered distinctive services like click-to-call – where end users can click on a customer’s name (in, for example, their IM or Outlook address book) and dial their number. This integration also dramatically changes how employees use their voicemail to increase productivity. Voicemails can be picked up the traditional way as well as sent as emails, enabling users to forward them to colleagues, and have them more easily accessible for future reference. Customers of Hosted PBX, and other Intermedia services, also benefit by managing these growing capabilities directly from Intermedia’s HostPilot™ Control Panel, which is accessible on any browser as well as iPhones, iPads and Android mobile devices.

To help businesses anywhere in the US and Canada get started with Hosted PBX, Intermedia is offering new customers free Cisco SPA 303 IP phones with a one-year contract. These phones come pre-configured and plug-in ready, making installation quick and easy. Like all of Intermedia’s services, Hosted PBX includes free rapid onboarding, superior 24/7/365 support and integrated billing. A turnkey Hosted PBX solution starts at $29.99/user/month, while $39.99 buys a fully unified communications suite including Hosted PBX, Exchange, Lync, security, PC backup, conference bridges, unlimited minutes, 24/7 support and more.

“We needed a voice solution that would be quick to deploy, easy to manage and provide noticeable cost-savings, and the answer was Intermedia’s Hosted PBX,” says Pete Navarra, director information technology, Velir – an Intermedia customer and full-service web agency that creates unique and highly customized web-based solutions. “The migration into our existing email system was seamless and we experienced a 50% cost savings. Thanks to Intermedia, we have better integration between voice and email, more functionality and complete control over our IT destiny.”

“In order to maintain the highest level of competitiveness in a market, SMBs need the same business-grade phone services that power the largest enterprises, but in an affordable and easy-to-use system,” says Michael Gold, president, Intermedia. “Our Hosted PBX empowers staff to communicate more effectively, simplifies management through a powerful web-based control panel, and offers the cost structure and worry-free experience to ensure a company’s phone system keeps pace with its business growth.”

For more information, please call 1-800-379-7729, or visit