Intermedia’s Numbers Show Significant Size & Rapid Growth – Establishing it as the Leading One-Stop Shop for Cloud Business Applications

Acquisition of AccessLine further broadens Intermedia’s product offering and solidifies its position as the global leader for SMB cloud services.


Today’s IT decision makers at small and medium-sized businesses (SMBs) prefer a one-stop shop delivering cloud-based business applications. SMBs need a better and simpler IT experience, which Intermedia delivers with a tightly integrated suite of cloud services. Intermedia has become the de facto cloud solution for all SMB’s, and has truly pioneered the business cloud platform category with its Office in the Cloud™ suite of services.

In addition, Intermedia’s acquisition of AccessLine – a fast growing and profitable cloud voice services provider with $38 million in revenue – solidifies Intermedia as the overall leader in delivering cloud email, cloud voice and a variety of critical IT services to SMBs.

Every Intermedia cloud service can be managed, provisioned and integrated through the HostPilot online control panel. End-users can also use this tool as a single sign-on point for all of their Intermedia services. HostPilot integrates securely with customers’ on-premises networks and management tools, as well as with industry-leading back-office applications, such as and ConnectWise. In addition, VARs, MSPs and other partners use this console to rapidly design, customize and deploy their own private-labeled cloud offerings.

AccessLine brings a seasoned team of over 110 employees with significant experience running a large and scalable hosted PBX, SIP trunking and related cloud voice business. AccessLine created an exceptional, efficient and flexible technology platform that delivers carrier grade service. Its products complement Intermedia’s current offering with a feature set and service capability that SMBs demand. In addition, AccessLine’s services are designed for large scale subscriber growth – from the network, to the operations and business support systems, to the team supporting it.

With the addition of AccessLine, Intermedia has more than $140 million in revenue, significant profitability and:

“We continue to execute on our Office in the Cloud vision while increasing our leadership across multiple categories,” said Phil Koen, CEO of Intermedia. “We have complemented our cloud IT experience with AccessLine’s cloud voice experience. Through our acquisition of Accessline, Intermedia will meet and exceed the expectations of SMBs’ current and future cloud voice and IT needs, and give them all of these services under one roof.”

Doug Johnson, former CEO of AccessLine and now Intermedia’s senior vice president of voice services, is leading Intermedia’s expanded efforts to deliver many more Fortune 50 level voice communications capabilities to its SMB customers. In addition to offering a complete phone system and service from the cloud, the company offers services that extend the functionality of businesses’ existing on-premises phone solutions, and lowers their cost.

“The AccessLine team is thrilled to join Intermedia, and to help it further execute against its vision of offering a tightly integrated suite of cloud services to SMBs and the channels that serve them,” said Johnson. “Intermedia offers a broad portfolio of email, communications, collaboration and content management services – including AccessLine's amazing voice technology. When these services are delivered from the same cloud, tightly integrated, managed using the same control panel, and provided with just one bill, one login and one source of support, our SMB customers are the ones who win.”

About Intermedia

Intermedia is the world’s largest one-stop shop for cloud IT services and business applications. Its Office in the Cloud™ delivers the essential services that SMBs need to do business – including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.

All of Intermedia’s services are pre-integrated for a seamless user experience. They’re all managed via Intermedia’s HostPilot® control panel, with just one login, one password, one bill and one source of support – creating tremendous cross-service efficiencies for both users and IT administrators. And they all offer enterprise-grade security, 99.999% availability and 24/7 customer care to assure a worry-free experience.

Founded in 1995, Intermedia was the first to offer hosted Microsoft Exchange. And with 90,000 customers and 700,000 users, it’s the world’s largest provider of hosted Exchange outside of Microsoft itself.

Intermedia also enables over 13,500 channel partners – including VARs, MSPs, telcos and cable companies – to sell cloud services under their own brand, with full control over billing, pricing and every other element of their customer relationships.

Intermedia’s 600 employees in 3 countries manage 10 datacenters to power its Office in the Cloud – and to assure its famous worry-free experience. Learn more at