Intermedia Reports Revenue Growth in 2009

Cements Hosted Communications Market Leadership


Intermedia, the world’s largest Microsoft Exchange hosting provider, today reported a 20 percent increase in year-over-year revenue and a 15 percent increase in the size of its customer base. The company attributes this growth to its continued focus on the customer experience, including development of its new DataEcho™ architecture that guarantees the safety and availability of customers’ Microsoft Exchange data.

In 2009, Intermedia was the first to market with hosted Exchange 2010, launching the service moments after Microsoft announced the availability of its Exchange Server 2010 software. Eighty-two percent of Intermedia’s new customers are choosing hosted Exchange 2010 over hosted Exchange 2007, which Intermedia continues to offer. Intermedia also made substantial investments in the service, support and proprietary technology it delivers around hosted Exchange and other communications services, a key source of the company’s differentiation versus niche hosting players and online service providers. Milestones included:

“Small and mid-size businesses demand enterprise communications capabilities that are incredibly simple to set-up and reliable to use,” says Serguei Sofinski, chief executive officer, Intermedia. “To deliver that kind of experience, we invest heavily in our premium infrastructure, support, HostPilot Control Panel and Exchange Concierge™ migration service. We will continue to make these investments in 2010.”