Intermedia Becomes First Independent Provider to Offer Cloud Exchange 2019

Leading cloud solution provider is PC Magazine Editors' choice for Exchange Email; latest versions of Microsoft® Outlook® and Office applications now also available


MOUNTAIN VIEW, Calif., Oct. 22, 2018 -- Intermedia, a leading unified communications as a service (UCaaS) and cloud application provider to small and medium-sized businesses (SMBs) and the partners that serve them, today announced the availability of cloud Exchange 2019, the latest version of the world's most popular business email platform from Microsoft.

Improved end user experience

Cloud Exchange 2019 comes with new security, performance, management, and calendaring capabilities, delivering a more robust experience for end users. Plus, cloud Exchange 2019 from Intermedia is backed by J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.

The new features of cloud Exchange 2019 will especially benefit those organizations that rely heavily on calendar sharing. These new features include:

Along with cloud Exchange 2019, latest Intermedia Office Apps and Outlook 2019 also available

In addition to cloud Exchange 2019, Intermedia also offers Intermedia Office Apps (powered by Microsoft Office 365®), which now includes the latest features of Office 2019. Intermedia Office Apps delivers the most essential productivity applications, including Word, Excel®, PowerPoint®, and Outlook®. These applications can be accessed anytime, anywhere, from virtually any device, with users receiving automatic updates to the latest features found in Office 2019. Outlook-only users or their system administrators will also be able to download Outlook 2019 from Intermedia per their licensing agreement.

Why Intermedia?

Intermedia is the largest independent provider of cloud Exchange and the premier provider for businesses and partners seeking a cloud alternative to Office 365 for their Exchange email needs. Intermedia was the first cloud company to offer cloud Exchange in 2000 and first-to-market with Exchange 2003, 2007, 2010, 2013, and 2016. It was also the first to offer private-label cloud Exchange.

As an industry leader in providing cloud communications and collaboration services, Intermedia is the PC Magazine Editors' choice for Exchange Email.

According to PC Magazine, "With unlimited mailbox storage, 24/7 phone support, and a 99.999%, financially-backed uptime SLA, Intermedia is already at the head of the pack in terms of features and capabilities. But now add a dedicated support team that handles email migration and setup for you for free, and it's very hard to go wrong with this service." (May 8, 2018)

Easing the transition to the cloud

Intermedia partners and customers can preview cloud Exchange 2019 for free, and Intermedia will begin offering Exchange 2019 for sale in conjunction with Microsoft's soon-to-be-released Windows Server® 2019.

As always, Intermedia's Cloud Concierge™ team provides expert onboarding and migration at no additional cost. Intermedia's onboarding experts have migrated over one million mailboxes to date.

"Intermedia is dedicated to providing customers and partners with best-of-breed solutions and the most current versions of the cloud applications that are essential to their success," said Michael Gold, CEO of Intermedia. "It is the combination of this commitment to integration and our advanced security, mobility, and support that lets our customers focus on their business, rather than IT and infrastructure, while still staying ahead of the technology curve."

Get more information about cloud Exchange 2019 from Intermedia.

About Intermedia
Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 110,000 business customers and 6,500 active partners rely on Intermedia for greater reliability and productivity. Intermedia's broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control, and Intermedia services are backed by a 99.999% uptime service level agreement (SLA). Offerings include Intermedia UniteTM, the all-in-one cloud communications and collaboration platform that combines a full-featured phone system with web and video conferencing, file sharing and backup, and much more, with the desktop and mobile apps that allow for anytime access from virtually any device, as well as business email, identity and access management, security, and archiving.

Intermedia is the only business cloud application provider to have twice been certified by J.D. Power for its superior 24/7 technical support in 2016 and 2017. For more information, visit our website, or connect with us on LinkedIn, Twitter, or Facebook.

Robert Gold
[email protected]

Katie Halloran
LEWIS for Intermedia
[email protected]

Cloud Concierge is either a registered trademark or trademark of, Inc. in the United States and/or other countries. All other trademarks, service marks, trade names and product names referenced in this press release are the property of their respective owners. J.D. Power 2017 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit or