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Read our latest insights and information about intelligent communications, business productivity, and more, on the Intermedia blog.
Discover how mobile tech benefits patient care, enhances efficiency, and supports digital transformation.
Rob Oscanyan
Intermedia
With Intermedia Unite®, a full office communications suite goes wherever you go.
Recognized for excellence in cloud communications and customer support for the 9th year in a row.
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"A white-label VoIP app gives you a fast, cost-effective way to expand your business offering while keeping full control over your brand…"
Mark Sher
"AI-driven integration is helping us deliver a more seamless customer experience across unified communications and contact center."
Robert Handel
Senior Vice President of Cloud Strategy, LDI
Intermedia Unite and Contact Center
Integrate Intermedia’s powerful voice, video conferencing and contact center functionalities with the apps you already use every day.
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Send real-time alerts to agents in Slack.
Log call details, view customer records, record calls, prioritize inquiries and more directly from Salesforce.
Log call details, view customer records, record calls, prioritize inquiries and more directly from Microsoft Dynamics 365 CRM.
Log call details, view customer records, record calls, prioritize inquiries and more directly from Zendesk.
View customer records, log call details, and record calls directly from ServiceNow.
Enable agentless payment processing using interactive voice response (IVR)
Log call details, view customer records, record calls, prioritize inquiries and more directly from ConnectWise
Reduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with MEDITECH.
Enable interactive voice responses (IVRs) to empower patients to manage simple tasks to reduce inbound calls with Cerner Millennium.
Verify patient identification, access a 360° view of the patient record, and more with Epic Care.
Reduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with Allscripts.
Reduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with NextGen.
Reduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with eClinicalWorks.
EHR integration to automate tasks, streamline workflows, and increase patient engagement.
View customer records, log call details, and record calls directly from Activix CRM.
View customer records, log call details, and record calls directly from Acumatica CRM.
View customer records, log call details, and record calls directly from Atlas CRM.
Use the Teams endpoint to answer customer calls, while enjoying the advanced call handling capabilities to route and manage customer interactions from the Contact Center.
Start, schedule and join meetings with Intermedia AnyMeeting directly from your Microsoft 365 calendar.
Place and receive calls, view customer records, add contacts, and automatically log calls directly from NetSuite CRM.
Drive Better Patient Engagement and Operational Efficiency in Homecare
Improve patient satisfaction and practice efficiency by integrating Intermedia Contact Center with Greenway Health’s Intergy, a leading Electronic Health Record (EHR) platform.
Empower your healthcare practice with the combined strength of Intermedia Contact Center and ModMed’s Electronic Health Record (EHR) system.
Intermedia Contact Center now integrates with Commure’s Healthcare Operations Platform - bringing secure, real-time communication to clinical workflows.
Empower your workforce and optimize your organization's performance by integrating Calabrio with Intermedia Contact Center.
Enhance your customer engagement and operational decision-making with Tableau.
Azure’s enterprise-grade cloud infrastructure offers powerful computing, analytics, and AI services—now elevated even further through integration with Intermedia Contact Center.