PracticeWorks is a dental practice management software designed to help streamline workflows and simplify reporting. Connect Intermedia Unite with PracticeWorks to bring calling, patient insights, and office efficiency together in one place. Automatically access patient information the moment the phone rings and give your team the context they need to deliver a faster, more personalized experience with exceptional care.
Key features:
- Expedited Patient Verification and Call Resolution with Patient Screen Pop: Automatically pops up a screen along with every incoming call within Unite containing relevant patient information (Members in household, contact information, appointments, provider, etc.) based on that patient's caller ID to expedite patient verification and call resolution time.
- Connected Healthcare Data: View real-time patient data, including easy access to EHR for appointment scheduling and history.
- Embedded Experience: Works within UC’s desktop app and Microsoft Teams interface, no app switching required.
Benefits:
- Instant patient identification: Integrating with PracticeWorks enables your practice to promptly retrieve patient information to identify callers immediately without manual record searches.
- More personalized conversations: Greet patients by name and reference appointment details in real time, enhancing patient interactions from the first point of contact.
- Improved front desk efficiency: Help your staff manage higher call volumes with greater speed and accuracy, minimizing hold times through instant access to patient information.
- Easy to use: Intermedia Unite with PracticeWorks is an easy to use and deploy integration, meaning less onboarding and more patient assistance.