Connect your Intermedia Unite phone system with HubSpot CRM to bring calling, customer insights, and activity tracking together in one place. Enable your sales and support teams to place calls directly from HubSpot, automatically log every interaction, and view real-time customer details—all without switching tools. The result: faster workflows, more productive teams, and a better customer experience.
Key Features
- Click-to-Call Simplicity: Place outbound calls directly from HubSpot contact, company, or deal records—no manual dialing or toggling between apps.
- Instant Customer Context: View contact details, deal history, and prior communications in real time to personalize every conversation.
- Automatic Call Logging: Every inbound and outbound call is automatically recorded in HubSpot with timestamp, duration, and user details for complete visibility.
Benefits
- Improve Productivity: Eliminate manual dialing and data entry so your team can focus on meaningful customer interactions.
- Enhance Customer Engagement: Give users the context they need to deliver personalized, relevant conversations every time.
- Streamline Workflows: Keep communications and CRM activity aligned automatically—no extra steps or copy-and-paste required.
- Support Any Team Structure: Works across HubSpot Free, Starter, Pro, and Enterprise editions, supporting on-site, remote, and hybrid teams.
What Businesses Can Do With Unite + HubSpot CRM
With Intermedia Unite and HubSpot CRM, every call becomes a connected part of your sales and support process. Together, they enable teams to:
- Click-to-dial contacts, companies, or deals directly from HubSpot.
- Automatically capture inbound and outbound call details in the CRM.
- Access real-time customer insights during calls for better engagement.
- Keep records accurate and up to date without extra effort.
This integration keeps your communications and CRM perfectly in sync—helping your team work faster, connect smarter, and serve customers better.