Bring High-Quality Communications to Citrix Virtual Environments
Intermedia Unite integrates with Citrix Virtual Apps and Desktops, enabling users to make calls, join video meetings, and collaborate seamlessly from within their Citrix virtual desktop environment.
Designed for performance in VDI deployments, the integration intelligently optimizes audio and video traffic so communications stay clear, reliable, and responsive—without overloading virtual desktop infrastructure resources.
Key Benefits
- Built for Citrix Environments Use Intermedia Unite for calling, meetings, and messaging directly within Citrix Virtual Apps and Desktops.
- Optimized Call & Video Quality: Audio and video are processed on the local endpoint rather than round-tripped through the VDI server, reducing latency and improving clarity.
- Reduced VDI Server Load: Media redirection frees up server CPU and bandwidth for other workloads while improving overall virtual desktop performance and scalability.
- Consistent User Experience: Employees use Unite the same way they do on a physical desktop, with no additional training or workflow changes required.
How It Works
| Component |
Role |
| Citrix Virtual Apps & Desktops (VDA) |
Hosts the Intermedia Unite application in the virtual session |
| Citrix Workspace App (CWA) |
Installed on the user’s local device; receives redirected media streams |
| Citrix WebRTC Redirection SDK |
Automatically redirects real-time audio/video from the VDA to the local endpoint |
When a user launches Unite inside a Citrix session, the SDK detects the environment and establishes a redirection channel. From that point, all voice and video media flows directly through the local device rather than the VDI server.