< Intermedia App Marketplace

Intermedia Contact Center with BrightGauge

Key features:

  • Consolidate your data: Simplify your data analysis by pushing Contact Center data into your pre-existing dashboards and reports in BrightGauge.
  • See data in context: Get a 360 degree view of what’s going on in your business by incorporating customer experience information.
  • Greater flexibility with real-time dashboards: Respond faster to day-to-day market shifts with live data from Contact Center.


  • Improve customer journey: Access relevant customer data to improve the experience for each customer.
  • Increase productivity: Use Contact Center data to streamline workflows and maximize agent efficiency.
  • Easy to use: Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.

Must have active Intermedia Contact Center Pro or Elite plan and active BrightGauge™ account to use this integration.

Learn More about Contact Center

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